HP4480: will not print in black

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• Photosmart 5520: Will not print in black ink

  I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

  Hey @Hughes23,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

  This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

• Photosmart HP 5510 - will not print using black ink

  I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

  I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

  I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

  I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

  The printer is a little over a year old and as mentioned has had very light use.

  There is no error - every reason to believe that everything is OK.

  I wish I had a solution to this problem.

  As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

  Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

• 6500 all in One - will not print in black, no error message

  Twice now, I sent a cartridge black staple, thinking that there was something wrong with it because the printer would print fine for the first copies of 20-40, then stops.  When it happened a third time, I started thinking maybe this isn't the ink cartridges.  Just the printer does not print in black.  Can I change the font color of blue and all is well.  When I try to print something from black, the printer ACTS like it was printing but nothing comes up except the color elements.  The diagnostics show no problem, that the printer has no error message, even shows the full ink cartridge (which is)... but it just will not print in black.

  Try to soak the printhead as described in this post.

• Photosmart 6525: will not print in black

  My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

  Hello

  Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

  Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

  Do not take into account the title.

  Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

  Please let me know the result and if there is anything else I can help you. Thank you.

  

• HP 6500 709n printer will not print in black.

  Cartridges have been replaced and cleaned twice printer heads.  still will not print in black.

  Had the same problem with the same printer. I had to get out of ink cartridges and cleaning the printhead tray manually. If you search online you will find the instructions step by step on how to remove the print head Assembly. First, I tried to clean by soaking in hot water for several minutes. It has not helped, although others said it worked for them. Then I used alcohol to friction on the screen black printhead. Also, I soaked a mixture diluted CLR (calcium, lime, rust) the whole print head and used a swap of cue tip to gently clean the print heads... I rinsed off the coast of all very well in water and carefully dried. I used compressed air to a box to blow the print heads and help in the dry. I reinstalled the Assembly and the ink cartridges and the black ink was working. I was disappointed that none of this information is actually detailed by HP for this printer troubleshooting. Good luck. You will need to repeat the process several times, as I did.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Re: HP Photosmart 5510 - will not print using black ink

  I received a WARNING ink level so I went out and bought new cartridges. When I put the new in, black will not print.

  I followed all the instructions on my printer, all the instructions of the hp print & Scan Doctor and went out to buy a new black cartridge in the second.

  tracking of document Hp: http://support.hp.com/us-en/document/c03425035

  Still no black printing.

  I cleaned the print heads.

  So I have three cartridges of "True HP", two of them nine and no black print.

  Are there any other instructions that can be followed to fix my printer? It is more under warranty and there is no way I'm paying for a repair on a printer who leave work when installing a new cartridge.

  @lcaughey

  I'll me private message you on this (check in the envelope at the top right)

• My HP 6500 E709A will not print in black.

  My HP Officejet 6500 E709A Series does not print in black. I have put in a new cartridge, made all of the recommended tests, even reset when you unplug the unit for 20 seconds then hold # and 3 and plug it in but it didn't work. Help!

  Unfortunately, all do not have to be fixed, because the black print head w as worn, so I had to get a new one. At least they are cheaper now!

• I have a Photosmart 6510, which will not print in black.

  My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

  I tried all the basic tests & troubleshooting but who still have the problem.

  It allows to print from the photo tray 4 x 6 end.

  Help, please!

  Steve

  Hello bcgoodwrench,

  I don't see you mention the presence of 'BLACK'.

  
  If there was no black printing, then I would say you call the HP Technical Support for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836 .

  If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• 4615 Deskjet ink advantage will not print in black

  Hello

  I replaced the black cartridge about a week ago and it worked fine until today.  The printer indicates that the cartridge is full. Today used out in the middle of a print, and will not return. I tried all the procedures of cleaning recommended by HP without success. I also checked that the vent is not blocked.

  Operating system: Win 7, 32 bit

  Warranty expired dec 2013

  Suggestions, how can I would be welcome

  Hi arifle,

  Take a look at the troubleshooting document following the link:

  OfficeJet 4610 / 4620:

  http://support.HP.com/us-en/document/c03944809

  I suggest you read solution 3 downwards.  You have already entered through solutions 1 & 2.

  If none of this works, then it would probably be a good idea to contact the HP support in your region.  Here is a link to the contact numbers:

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  I hope this helps.

• HP Officejet 6500 will not print in black

  I noticed that my black ink started streak so I replaced the black cartridge, cleaned the print heads and completed an alignment page.  All colors have shown up on the test, except black pages, and black characters who present themselves were incomplete and striated.  I tried to print in black and white, and the pages shoot out of the empty printer.  I've exhausted all failures on HP and had no luck.  Any ideas on what I can try?

  There are 5 different versions of the Officejet 6500. I went with a basic (E710a) model to provide a quality troubleshooting bad print document. This link will give you some troubleshooting steps to try to solve the problem that it lists some you mentioned it but there are only listed steps that were not included in the above post.

  If still the problem, I'd do a manual cleaning the contacts on the print head and on the cartridges to ensure this build up is not a problem. Pages 117-121 of the user manual to describe the process of print head cleaning. Page 234 in the manual gives instructions to clean the contacts on the cartridges too. I hope this helps

• AIO C309a will not print in black: prints fine in color

  MY HP Photosmart AIO C 309 printed in black and in color with no problems until a few days ago.

  Then it stopped printing in black.

  I have:

  clean the printheads 3 times

  changed the black ink cartridge

  restarted the computer

  did a hard reboot printer

  try printing from the computer and print directly on the printer

  The color will still not print.

  Black still refuses to print.

  The only fault I can think is that we had a snowstorm a couple of weeks that restore electricity.

  Suggestions?

  Thank you!

  Hi again!

  If black and white copies work fine, then it is not a hardware problem.

  If the black and white copies print in white, there is a hardware problem and I would say soaking the print head.

• Photosmart HP 5510 will not print in black

  I replaced the cartridge, made sure that the cartridge was evacuated, but could not find the control panel how to clean the print head. I followed the instructions carefully, but my computer laptop gateway has not called to configuration tools.

  Hello patl46616,

  Welcome to the HP Forums!

  I understand that your Photosmart 5510 print no black ink. I will do my best to help you! You can "Clean printhead" on the control panel of your printer:

  1. Make sure that this ordinary letter of white American or A4-size paper is loaded in the tray.
  2. From the Control Panel Home screen, press the right arrow key ( ), then tap the Setup icon ( ).
  3. Tap Tools , and then tap print head cleaning . The printer cleans the print head and then prints a test page.

  Also, follow this HP document on fixing of the streaks of ink faded prints and other common Print quality problems Please post your results, I will be looking forward to hear from your part have a good night!

• Problem with the black ink. Copy in black, but will not print in black.

  I have a Officejet 6500 wireless. It is about 1 1/2 years.  In recent months, is no longer prints black BUT will be exemplary in black.  When I print a test page for the printer from the computer options, it is a greenish color.  If I print a page of test from the HP site... it prints black.  I read a yest blog that allowed me to determine that it was a problem with the driver, not the ink cart.  I have installed and reinstalled the software, but that did not fix the problem.  Any suggestions?

  See my response on the another thread you posted this question here.