HP8620: Error in the printer
I went to my HP8620 yesterday to find a printer error duisplayed on the screen. He said "Please stop printer, then press. All the lights were flashing. I turned the printer, then on and the printer has been its start-up phase. Almost immediately, the screen went black, then blue, and finally the printer error appeared again on a white background.
I repeated this procedure several times them turn off the printer and unplug. I disconnected and then reconnected the USB connection to my PC. Whenever the printer error again. While the screen is momentarily blue there is a code B840E9E2 displayed number.
Sometimes my PC goes to Flash a message if the device connected to the USB port is not recognized.
Please try the steps below...
- While the printer turned on, unplug the power cord from the back of the printer.
- Unplug the USB cable from the back of the printer, as appropriate.
- Turn off the wireless router.
- Wait 30 seconds.
- Connect the power cord to the printer.
- Check if an error appears.
- When the printer is ready, make a copy. Check to see if the error is.
- Turn on the wireless router.
- Check to see if the error is.
Tags: HP Printers
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