HP8760W Elite workstation: BB09 Ultra laptop extended battery HP drain not prime/more when it is connected.

Hello

I have a portable BB09 Ultra extended battery HP that Piggy-Back with the laptop to provide some extra work time. I turn it on between laptops.

It works by releasing all of first/front that the internal battery is used.

When the internal battery charge first, after that the extra battery pack fees.

Suddenly, the logic is reversed.

The battery is fully charged, but the original battery is discharged first.

0% when the battery inside the notebook dies instantly without the usual warnings (10%, 6% left).

The extended battery pack provides no power even if it is fully charged.

It appears to have happened after that a windows update, but are there not always updated. . ?

If someone have experienced this before? Or would he know how to "reset" the loading sequence?

Do mind that this can happen. This battery is expensive.

Thanks for any info.

KR WE

Hello @EsbachW ,

To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do to commercial Forums.

Even if it is a Commercial product, here is a link to to test the battery.

Plug the power supply directly to a wall outlet works. Do not connect it a power strip, surge arrester, or secondary power source as this could cause and issue.

Thank you.

Tags: Notebooks

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