HPDM and "Device ID" problem with Citrix virtual card

In our image, there is the Citrix "virtual" adaptor, and this seems becausing a "Device ID" conflcit with some computers.

I'm sitting here, watching the HPDM to change host name and the IP address of the line of the device so that the device ID is remaining the same. Didn't understand why my tasks were failing or passes to two computers at the same time until I realized that it takes device ID of the first found on the system Mac address.

Is there anyway that I can get HPDM or HPDMAgent to choose the Mac of a different adapter to give his "Device ID"? It seems that HPDM is not able to send a single task to a single device, given that a host name and IP, but it also shuts down and send it to any other device that has the same "device id" (mac address).

Then, when I run "ipconfig/all", the virtual map of Citrix (citrix vpn client) shows first, before the Local connection area Realtek, that's why I'm assuming HPDM straightens the Mac of Citrix first address which is duplicate with other systems which also have installed Citrix virtual card.

We have a fix for this kind of question.

The new design is to filter all of the virtual card, DM will pick up the mac address of the physical NIC as device ID.

The fix will include 4.6 SP1 which aims in mid-May.

Tags: HP Desktops

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