HPDM deployment fails with the error code: 14031022

Hello everyone,

I ve a strange problem with a new repository of child I ve created two weeks ago. Following situation:

We have a master and (until now) repository repository a child for two locations. Capture and deployment on each side works fine. Now we're getting a third place, so we need another hpdm gateway and a child repitory to this place.

I've added and configured as one worked and insert the IP address of the gateway again to a thin client to the new location. When I deploy an image on this client, I get the following error in the console of hpdm:

2014-12-16 11:02:09 Assign repository: repository child name repository
2014-12-16 11:02:13 synchronized correctly Completed.
2014-12-16 11:02:14 task sent to the device management gateway
2014-12-16 11:02:17 task has been retrieved from the agent.
2014-12-16 11:02:58 deploy the image ready using the repository: repository child name guard.
2014-12-16 11:02:58 running common-task failed.
2014-12-16 11:02:58 Errorcode: 14031022, error details: download the file (s) failed.
2014-12-16 11:02:58 running common-task failed.
2014-12-16 11:02:58 Errorcode: 14031022, error details: download the file (s) failed

Agent of Thin Client Gateway: 4.5.3660.18502

HPDM bridge officer: 4.5.3660.19.503

agent update task works.

I ve configured the shared folder and FTP access. Both are available from thin client. Configuration of the repository the two test passed successfully.

Repository of child synchronize all the data from the master repository with success.

Usually, I use FTP in IIS services, but filezilla I ve installed (disabled FTP IIS) for the best connection.

Connects to the deployment task:

000027) 16.12.2014 11:02:27 - (not connected) (10.32.2.52) > connected on port 21, sending the welcome message...

16.12.2014 (000027) 11:02:27 - (not connected) (XX. XX. X.XX) > USER test

16.12.2014 (000027) 11:02:27 - (not connected) (XX. XX. X.XX) > 331 password required for the test

16.12.2014 (000027) 11:02:27 - (not connected) (XX. XX. X.XX) > PASS *.

16.12.2014 (000027) 11:02:27 - test (XX. XX. X.XX) 230 > connected

16.12.2014 (000027) 11:02:28 - test (XX. XX. X.XX) > FEAT

16.12.2014 (000027) 11:02:28 - test (XX. XX. X.XX) > QUIT

16.12.2014 (000027) 11:02:28 - test (XX. XX. Goodbye > 221 X.XX)

16.12.2014 (000027) 11:02:28 - test (XX. XX. X.XX) > disconnected.

Next, I get the above error HPDM. The server log HPDM said next.

2014-12-16 11:11:35 [line 2] WARN Util - revertNumericString fail: k.A.

2014-12-16 11:11:35 [line 2] WARN Util - revertNumericString fail: k.A.

Mhh not a lot of information.

I Don t really get what could be the problem. You have an idea? Do you need more information (newspapers, error message TE) for assistance?

Concerning

Martin

After the coup of controller.conf and the screen of the dialog editor repository that you set, your master repository was not configured this way:

ReposPath has the value "C:\Inetpub\Ftproot\HPDM" in controller.conf (assume C:\Inetpub\Ftproot is the root directory of the FTP server)

In the Master repository Editor dialog box:

Implement FTP path to ftp: / //HPDM - he WS ftp: / /<>/. your screenshot.

This is the reason that all of your linked FTP task failed with the same error code.

Tags: HP Desktops

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