HPE-475 wireless card detects only networks

For these last months, occasionally, my computer would start but be unable to detect wireless networks. It seems that l ' simply down to an hour or two by magic would solve it. Research at the time indicated that he was unable to find a driver for some reason any.

However, today, several hours of the computer being off has not solved the problem, and the Device Manager indicates that the card works fine, without worries of pilot. Maybe, I'm looking at the wrong thing.

I was able to connect using an old wireless dongle, but I don't want that it is the permanent solution.

What can I do to better diagnose and solve the problem? I searched a bit, but couldn't find anything that seemed specific to this situation.

Product name: HPE-475

Product number: BU082AA #ABG

Operating system: Windows 7 Home Premium Service Pack 1

Error messages: No.

Recent changes: No.

Performed troubleshooting: attempted to "Diagnose" through network connections. He suggested to check the router. The router is fine, several other devices are able to connect. Diagnosis then says it cannot solve the problem of connectivity.

Thanks in advance!

-Phil.

Hello

If the WIFI worked very well using the current router then mixed mode setting is not the problem.

If Device Manager shows no errors and you cannot connect wirelessly then the WIFI card is most likely the problem.

Good to hear you have an extended warranty.

ContactHP support.

Jaco

Tags: HP Desktops

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