HPE-490 CTO: Failure USB 3, port 0
Suddenly, one of the USB 3.0 on this host ports doesn't work.
Is it possible to check his status (not obvious outside the cosmetic problems
or connector problems)?
Re-enable?
Replacement? This USB adapter has been installed HP purchase.
Thanks, is mwh
Try to remove the USB expansion card and then install again in the same dwelling and retest. If this does not help, try one of the other available PCIe slots.
If there is still no change with the issue, then this is probably the card itself that has the problem. In this case, please use the following http://www.hp.com/contacthp, fill in the form, create a folder for your question, and then use the information to contact HP.
Tags: HP Desktops
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