HPE-500cs: Permutation GTX460 for GTX960 = > HP Splash screen freeze

Hello guys. So today, I'm really really a lot about GTX 960. I rushed in and bought. Before exchanging I did I have deep cleaning of the pilot. (DDU) Then I swapped the cards. (GTX 460 for the 960) Wattage is sufficient. After pressing the button, the HP splash screen appears. 'Press ESC to enter the BIOS. When I try to press something, the PC sounds right. After like 30 seconds, I hear one long beep followed 3 short. The HP bios blocks the card?

I also tried the card in my pc of brothers, no problem, the card is fine. Only clue I have is that the MB has only PCI-E 2.0 and this card is 3.0. This could be the problem?

Ive measures taken:

1.) deep clean with DDU
Clear 2.) CMOS
3.) begin without HARD drive is connected (nothing really changed)

IM really deperate. I intend to try different moba, but it's hard to find a good for a such old processor. The H61, I found all them have only 2 RAM slots, but I have 4 sticks of 2 GB. Should I go for Z75 even when I can't overclock? I really want to go back to my 460.

Thank you for your time and sorry for the long post.

EDIT: I have brand new 500W 85 + PSU, which should be more then enough since the GPU is only 120W

SareMa, welcome to the forum.

I believe that the problem may be that the video card is not compatible with the motherboard BIOS.  Most of the newer cards require UEFI.  HP didn't start using UEFI until mid-October 2012.  In addition, it could be that the power supply is older and does not provide the necessary power for the card to function properly.  This is 460W and map requires a minimum 400W PSU.  Age of the PSU, they are not as powerful.

I suggest you contact the manufacturer's Technical Support to see what they have to say.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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