HPEnvy 7640 HPScan 4.6.0 (36): HP Scan not saving docs after update OS El Capitan

I've just updated to El Capitan (Mac OS 10.11). I use HP Scan and my scanner working properly until the moment when I want to save the scanned document. Then I get error message saying: "unable to save scanned items. An attempt to save the documents scanned at the location requested failed. Please check that the destination exists, that it has sufficient storage space for your files and you are allowed to save files in this location. "My detsination exists (my HD), it doesn't have a lot of space and the administrator of the computer, I guess I have permission to save files. I have no problems saving other files. I also tried saving to dropbox instead of my HD, same problem.

The work around I used is to select the print option and then save the file in pdf format. This works for now, but if I want to save a document scanned as a jpg it may become more difficult.

Just to be sure, I have run the mac disk utility and found no problem with the disk.

I have 2 computers more pending to be updated to El Capitan, but is that I often scan documents I would like to address this problem before you can update other computers.


Don't you see the same results with HP Easy Scan?


If this work fully can trash the HP scanning, the HP Easy Scan provide exactly the same functionality (a little its latest version).

LTE please let me know how it goes,


Tags: HP Printers

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