hpofficejet 6500 e709n wireless series

Cannot use all in one device. error message "a key component of the software is missing, unstall program."

then reinstall the program with disc.  the drive is old and hp told me in the past do not use the original

disc.

peripheral is probably 5 years but works fine for home use.

Thank you

boosam

I followed all the way to the download page, tried to download successfully...

?? on what next... the note said that the file was compressed, anticipate slow response.

but no response

may be virus program run at the time of the attempt to download...

the initial response was very fast, and I appreciate the effort to help!

I'm new to this forum and cannot locate the icon of congratulations, but going on this path!

Thanks again

Tags: HP Printers

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