HPPIW. EXE does not solve the problem with the installation of the complete software for 8500 A909g

Waterboy71 - sorry for a new position, but the forum is read-only (?) so I can't respond to your response to my problem with the installation of the driver/software 8500 A909g.  By your answer on 5/19, I downloaded HPPIW. EXE and it ran.  It detects my wireless printer, but it tells me that "the selected printer is not supported by this wizard."  Is there another thing I can do to install the software so that I can scan and fax from my Windows laptop 8.1?

Hello
If please try following the steps below and check if this can solve the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.

Kind regards
Shlomi

Tags: HP Printers

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