I accidentally downloaded the elements of photoshop for windows, but I have a Mac... Can you help me move without having to pay to download another?
I accidentally downloaded the elements of photoshop for windows PC, but I have a Macbook air. Can you help me to switch to the Mac version without having to pay for a new download of the software or the license?
Go to Adobe to get a refund and then download the right version
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Tags: Adobe
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Mac OS 10.6.6 system
They are also for the Mac. If the first link which cor - el posted is information showing for Windows, in the right-hand column under where it says "help", select Mac OS X and Firefox 3.5 - 3.6
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I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?
Hi Dcee3,
Acrobat Standard was developed for the platform Mac Mac version is not available. It can run on a windows machine.
Kind regards
Anand
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CS6 bought and downloaded for Windows, but now have a Mac. I have the disc to download on Mac, but do not have a CD drive in my computer. How to download through my Adobe CS6 on my Mac account? It is not listed under my orders to my account, so I can't do it this way.
Hello
You can access the link as follows and download the installer for CS6 products and activate the product using the license key of series.
Download Creative Suite 6 applications
Thank you.
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Hi, I bought by mistake first Element for Windows, but I have a Mac. How can I Exchange?
As well as the serial number does not work.
Thanks for the reply of wour
K
If you received from the serial numbers for mac and win, dl just the Setup file you need.
Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.1.1 . 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14 | 13 | 12 | 11, 10 |
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I just bought the creative suite for windows, but I have a mac, so how can I fix it or get my money back?
Contact support and get this sorted out.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
BTW, the swap of the platform is for the current version of the Adobe software, if you have older version then you will need to get cross-platform update.
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I have a license of cs6 ps for windows but I change with mac, can I disable win and activate for mac?
Please check: a product for another language or version of trading platform
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What should I do if I bought items from photo adobe for windows, but I have a mac
I bought 14 for windows adobe photo elements, it takes to a MAC
Not to worry, you can exchange it:
Exchange a product Adobe of a different version of the language or platform
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What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?
You can try this site
Exchange a product for a different version of the language or platform
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I have CS6 web and design premium for Windows, but I bought a MAC and I was wondering if I can download serial number to work on the MAC instead of my PC?
Thank you very much
Aimee
Product change or the language platform
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac. I need to exchange the correct software
Hi K.Winger,
In order to get this change, you need to take assistance from our support team cat.
Please Contact Customer Care
* Being to ensure that you are logged on the page with your adobe ID
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I can't install my AD018640672 order number because you ask for the previous issue. Adobe came with my computer I don't have that. Can you help me!
We could certainly help you.
If she asks for the previous version number, then you could acquire a version upgrade.
You must purchase the full Acrobat version so that it can be installed and activated with the serial key.
Hope that helps.
Kind regards
Ana Maria
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I lost my disc for item 13 for windows, but I have still my MAC drive is it possible to get a load down without having to buy it all over again?
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I have a license for CS design stand 4, but I need to reinstall, can you help me?
I have a license for CS design stand 4, but I need to reinstall, can you help me?
You can download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS3 and CS4:
http://prodesigntools.com/download-Adobe-CS4-and-CS3-free-trials-here.html
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Hi all. I have adobe PS cc and I want to upgrade for PS and lightroom. How can I go about it without having to pay for two and a unique combined price? Thank you
You should talk to Adobe Support by chat or phone when they are available (not usually weekend) because they might be able to help to organize the change without any cancellation penalties.
Phone/Chat support - for the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )Otherwise what you would normally do, it is first of all visit the following page to see what you can do on your own
Manage your membership and your payment. Creative cloud
and then if necessary undo the current plan (penalties being possible) and subscribe to the new.
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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