I accidentally JUST bought the Windows version and I have a Mac. How can I fix?
I accidentally JUST to buy the Windows version and I have a Mac of Acrobat Pro. How can I fix? The site was so confused that I don't notice it. And now, trying to find help... There is no phone number for support to call me. Help, please! I hope that I don't have an error just $450!
Hi JKrev1824,
You can get the platform Swap made from version of Windows for Macintosh or if you want you can get the refund (if you purchased directly from Adobe) as well and purchase of the product to the correct version. But you must contact customer support.
Here is the link to customer support Contact Customer Care , click on "always need help. You will get the drop down with all support options.
Let me know if you need more help on this.
PS - If this or any other response to answer your question, please take a moment to mark as helpful or correct response to make it easier for future users to find a solution to the same issue
Thank you
Florianne Jindal
Tags: Adobe
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