I already have a monthly plan with Adobe and I use Lightroom on my Macbook to date. I just got a new iMac from Apple and I went to the Adobe site to download Lightroom on the new desktop, but I can't understand it. I'm going along in circles! H

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• I have a trial version of Illustrator and could not find the pencil tool.  How can I add it to the toolbar?

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• Impossible to install new adobe flash player, download tells me to turn off firefox, I can't understand how to do this. I get this message, even when I try your application to download the new program. Karen Miller

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  Firefox must not be opened when the Flash Installer is run. Use the information and the following instructions...

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  Make sure that your Plugins often-> http://www.mozilla.org/en-US/plugincheck/

  • We know only the Plugins the more popular/used by this page
  • page detects only installed, activated Plugins

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  1. With Firefox, click on the following link and SAVE the download on your desktop, so you can find it later. Clear all of the items on this page that you do not want to download (i.e., "McAfee Security Scan Plus"):
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  2. When the download is complete, close Firefox (file > button OR exit Firefox > exit)
  3. Click or double-click the file that you just saved on your desktop
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     • Installation is quick.
  4. Launch Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. To the update/install the ActiveX for IE onlyversion, repeat the process, but use IE to go to the site above.

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• Premiere Pro CS6 is compatible with Windows 8? Adobe let me download a file of type 7Z, but I can't do anything with it.

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  You are now logged for all activations.

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• I have a plan with adobe photoshop and lightroom.  The lightroom works fine, but I can't get the photoshop to run.  I have to go back to an old copy of photoshop to do the work.  All thoughts

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• I have a problem I bought the collection master in 2012 for Mac just got a new computer with Windows 10 and I do not know how to download and install master collection on my new computer, can someone help me?

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  Available downloadable Setup files:

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  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, I have the cloud creative apps on my desktop on my laptop but I just got a new laptop and you want to transfer these apps on my new laptop computer?

  Hi, I have the cloud creative apps on my desktop on my laptop but I just got a new laptop and you want to transfer these apps on my new laptop computer?

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• I bought Adobe Creative Suite 5 Master Collection a good a few years ago, I had it on a mac book and now I have a new mac desktop and I want to install it on my new desktop, but it doesn't have a hard drive so I was wondering if I can use the nude 22 dige

  I bought Adobe Creative Suite 5 Master Collection a good a few years ago, I had it on a mac book and now I have a new mac desktop and I want to install it on my new desktop, but it doesn't have a hard drive so I was wondering if I can use the number 22 of diget get on? I don't remember what my Adobe ID or the password is because he did years that ive connected and used, honestly I don't know what to do?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122

• Never my first question. I had 5 Lightroom on both computers. I bought a new computer and removed Lightroom off one of the ancients. Now I would like to install on the new computer, but I can only find the downloads for the version of the creation of clou

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  Uunfortunately, download of the perpetual version of the Lr is very well hidden, but try here:

  Updates

• I get a new pc, I have a monthly subscription to adobe photoshop cc, how it transfer to my new pc

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  You do not transfer anything, just install as you did initially.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

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  Hi tonyf,.

  Greetings!

  Each device is compatible with a minimum version of camera raw.

  Here is the complete list: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

  Please check if you have this version of the camera installed which include your raw files.

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  In this case, you can convert your raw files to DNG and can use it.

  To convert the files to DNG, you must download and install the DNG Converter.

  Here is the link:

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  MAC: http://www.adobe.com/support/downloads/product.jsp?platform=Macintosh&product=106

  Concerning

  Jitendra

• I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  If you have already installed the software CC before, you simply repeat the same process for the new machine.

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.