I am a member of creative cloud and bought the edition of students.  When I go to the Apps on my cloud he said "try."  But I bought it, I do not have a trial.  It should say "Download", not "Download Trial".  What I am doing wrong?  It is said that I paid

Why am I not able to 'Download' cloud Apps edition I paid for students?  Everything he says is "Download Trial" or "Try" on my creative application of cloud.  I am frustrated because I paid for the full thing, not a trial.  Anyone know what I'm doing wrong?

Then, I found a solution for my problem and maybe yours? It's the windows host file.

If you cannot open the Web page and then reset the hosts file.

  • Launch an Internet, such as Firefox or Internet Explorer browser, and open one of the following links, depending on the version of Creative Suite:

    If you see a successful test message (see screenshots below), you have access to the activation servers. Activation of the trial or from your software.

    CS5.5: Test passed

    CS6 and later versions: Test successful

    Still problems? Go to step 3. Reset the hosts file.

  • Reset the hosts file:

    Note: you may need to deactivate you security software to change your hosts file.

    Windows

    1. Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
    2. Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
    3. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
    4. Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
    5. Save and close the file.

If you still have problems I suggest you have a look here

When I open my creative cloud application he asks me my serial number?

Tags: Adobe

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