I am a member of creative cloud and bought the edition of students. When I go to the Apps on my cloud he said "try." But I bought it, I do not have a trial. It should say "Download", not "Download Trial". What I am doing wrong? It is said that I paid
Why am I not able to 'Download' cloud Apps edition I paid for students? Everything he says is "Download Trial" or "Try" on my creative application of cloud. I am frustrated because I paid for the full thing, not a trial. Anyone know what I'm doing wrong?
Then, I found a solution for my problem and maybe yours? It's the windows host file.
If you cannot open the Web page and then reset the hosts file.
Launch an Internet, such as Firefox or Internet Explorer browser, and open one of the following links, depending on the version of Creative Suite:
- CS5.5: https://activate.adobe.com/test
- CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp
Reset the hosts file:
Note: you may need to deactivate you security software to change your hosts file.
Windows
- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
If you still have problems I suggest you have a look here
When I open my creative cloud application he asks me my serial number?
Tags: Adobe
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Visit our Microsoft answers feedback Forum and let us know what you think. -
I desperately need help! I've been trying to use Lightroom 5, what's new with Nikon d810 also new camera and I'm not able to import photos from the card.
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Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought Acrobat Pro DC after a trial and when I go to the to use it says that I need to buy it. I downloaded and executed. What I am doing wrong?
Please post on the Adobe forums.
Once you have downloaded Acrobat Pro DC, begin the 'demo' and provide the Adobe ID (if it is a subscription) or the (if allowed) serial key to activate the software through the Activation dialog box that appears.
Please see the below link mentioned the same thing:
Installation and activation of a product to try to buy &
Let me know if this helps.
We hope to get your reply.
Kind regards
Ana Maria
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