I am currently using Adobe Acrobat Pro and cannot use thumbnail images in some of my PDF files. I have not upgraded and have always the possibility to use with certain PDF files, but not all. Help, please!

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  I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code?  What do I do then?

  Thanks Anubha Goel, final I got it to work... The serial number in the physical box that you buy in the store wasn't the number for the software.  It was the serial number in the cloud, very difficult to know when you see a serial number in the box with the Cd online.  But thanks for the reply to my post. I'll be in offline mode after clicking on answer...  Thank YOU Ana Maria

• AutoGenerate field in Adobe Acrobat Pro and also form getting automatic flow on auto-add to produce the field to the form

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• I have Adobe Acrobat Pro and now want to install it on my new computer.

  I have Adobe Acrobat Pro and now want to install it on my new computer.  I downloaded Adobe Acrobat DC (could not find Adobe Acrobat Pro), and now he tells me that my serial number is not valid.

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• I use Adobe Acrobat Pro and when I click on save as PDF... PDF reader enable adding text in the Documents does not appear. Why?

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  Elina Mackay

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• Security, correspondence between Adobe Acrobat Pro and Adobe Reader

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  You can activate certain player features, such as the signature and recording, allowing the reader to the document in Acrobat. Exactly how do you this depends on which version of Acrobat you are using:

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• I received a license windows for Adobe Acrobat Pro and I have a Mac

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  Hi inigos40439923,

  If it's the last Adobe Acrobat DC & you bought from Adobe, then you can contact our customer service, contact customer service, they will help you pass the license of Windows to Mac.

  Kind regards
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• Adobe Acrobat Pro XI - cannot connect you

  I downloaded Adobe Acrobat Pro XI and unable to connect. Get an error message that cannot access the Internet.  If not, I'm connected.  Active FAQ, all certificates, is firewall enabled, no problem with.  What to do next?

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• Adobe Acrobat Standard - vs-Adobe Acrobat Pro (for PDF files)

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• Upgrade to Adobe Acrobat Pro 10.1.1 and earlier still in confusion.

  After purchasing Adobe Acrobat X Pro, install, I noticed that Adobe Acrobat Pro and Adobe Acrobat 8 Provessional still are like "applications".  They should be deleted?  If so, using the Uninstaller.app Acrobat allows me to specifically remove each without destroying my version of Adobe Acrobat X Pro? I use Mac OS X Version 10.6.8.  I would like to avoid reinstalling Acrobat X Pro, but for no particular reason, except that things work very well at the moment. That is what it says on my computer now.

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• my hard drive failed and I need to reinstall Adobe Acrobat Pro that I bought.  How can I do this?

  I buy Adobe Acrobat Pro and want to re - download.  I have the order # and the serial number of the product.  How can I reinstall this software?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

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• Adobe Acrobat Pro 9,55 keeps crashing on the Mavericks

  Hello.
  Please can you help me with this one. I spent days on end, trying to solve.

  We have here a user who can open Adobe Acrobat Pro 9.55 seconds on his mac to Mavericks, then it just bombards. You can even bring up the menus file temporarily.

  This is not the case for another user.

  I tried to log on to another mac that she and the same problem occurs.

  I tried to clean up its preferences of Adobe Library /Preferences and I cleaned the Application Support folder with some Adobe stuff and it still happens.

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  I tried tracking down the cleaning tool, but could not find it for 9,55...

  If the cleaning tool does not work then what else can I try?  I tried to update the software and it goes up to 9.55

  He worked on the mac is not a compatibility problem.
  I am under pressure to solve this problem quickly I can't wipe this mac because there other things about it and I have a feeling if I do that it won't yet make a difference.

  I'm in hell IT with this one!
  Thanks for your time

  Hi Techiee ,

  Would like to inform you that Acrobat 9 Pro is not compatible with this version of MAC OS X, please refer to this article:- Adobe Acrobat required configuration

  However, you can follow this thread to reset the Acrobat preferences:- How to reset preference settings in format Acrobat.

  Kind regards

  Christian

• Show/hide content from Adobe Acrobat Pro

  I created a Word Document (MS Office 2013) and that you have saved in Adobe Acrobat Pro.  I understand by watching a few videos You Tube how do the interactive document in Adobe tools. However, there is an interactive feature that I couldn't find, if possible, I was hoping you could help me with.  I am an instructor and I get 2 types of training; one on the web and other on-site at the center of my client.  The document I created is our preparation training and it includes questions that relate to both distance education and on-site training; However, some of my clients do not have buy both.  They just bought distance training only or just the site of training only; so, I was hoping I could make this interactive Adobe document by clicking a button or take an action in the document that 'HIDE' any reference to one or other types of training, based on the type they are buying.  Bottom line, if I have a document that contains references both on site and remote training and my client bought on distance education, I want to click a button in my paper that will HIDE all references to on-site training.  I would also like to have the color of the document coded so that not only it hides no reference to the other type of training, it will also turn the background of this document a specific color.  All this is possible in Adobe Acrobat Pro and if not this version, but another version, which version would that be?  Thanks in advance for your answers.

  Post edited by: Michelle Vales

  Hi mlvales

  Please see this KB doc. helps Acrobat | Create and distribute PDF forms, it contains steps & tutorial to create interactive PDF Forms.

  Kind regards

  Nicos

• Problems to download Adobe Acrobat Pro, Mac, Photoshop CS5 lost

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  treegirl wrote:

  I don't have a code to recharge...

  I do not understand what this means; you do not have your serial number?

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• Adobe Acrobat Pro vs Standard

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  Hi maryj0801 ,

  Try referring to this link: Re: Acrobat Standard DC download's Installer Pro

  Try to install Acrobat Standard from this link: download Pro or Standard versions of Acrobat DC, XI or X

  The Acrobat Standard serial key to activate the product.

  We also know the version of the OS on your system?

  Let us know if that helps.

  Concerning

  Sarojini