I am informed that I need to download the following item, however, it will not download.

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  My desktop computer shows that it is connected to the network. However I can not access the detained. Other computers using the wireless modem work fine. I'm NOT computer savvy, so I am at a loss. I ping tri3ed myself and the result is unanswered.

  Hello

  You can consult the following thread link and check.

  PING: transmit failed, error code 5.

  Important: The above link contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

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• I use Windows Vista and that you need to download SQL Server 2005 Express Service Pack 4. I get an error code of 64 C. Please tell me what to do?

  I use Windows Vista and that you need to download SQL Server 2005 Express Service Pack 4. I get an error code 64 C help, please.

  Hello

  I suggest you to try the steps below and check if it helps.

  Method 1: Try to reset components to update Windows from the following link, which would help you to install the updates of windows. http://support.Microsoft.com/kb/971058

  Method 2: If the problem persists, then try to set up your computer in a clean boot state, and check to see if the same problem happens.

  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

  Method 3: Also try to install the updates manually from the link below.

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=184

  You can also consult the following link for more information:

  Troubleshoot problems with installing updates.

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

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• I bought and that you need to download a monthly Photoshop cs6

  I bought and that you need to download a monthly Photoshop cs6. I'm a time limit for an editor. Why make it so difficult?

  Please try connecting the Adobe ID for your subscription to https://creative.adobe.com/.  You can find details on how to download and install the software on http://forums.adobe.com/message/4396277#4396277?tstart=0.

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  Steve

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• HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

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  Hi Joseeyk67276640,

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use a utility to extract the 7z or gz to unzip.

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• I changed to a new computer and get an error message that I need to download creative cloud because mine is corrupted. I'm in an infinite loop. I have download the installer and says that it cannot install because I need creative cloud and mine is

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  [Double question deleted... it is an open forum for other users (sometimes Adobe) answer, not Adobe support...] MOD]

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  Concerning

  Stéphane

• Download Master cs5 because I lost my drive for the other items that I need to download a different one or is the part of the cs5 Master down lode

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• I download upgrade assets 13, items 9, 2 files to download, after that 1 of the 2 loaded 2nd file will not download message indicates that the part of the Archives of photoshop 13 is missing. you need all parts in the same folder. What should do?

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  You can also try to download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• I get the message when I opened the Muse CC, that the latest version is here and that I need to download... But when I click on "Download the latest Version" and need me to request manager it say that Muse is "up-to-date"... I also download

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  Download the desktop app creative cloud using the link below: -.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Then check if you install button for Muse CC 2014.3

  Kind regards

  Neha

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  Try to install java link below and try it once

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• Your smart phone BlackBerry Smartphones does not have system requirements that are needed to support the BB App World

  Hello

  My latest lamp died with a JVM. I just replaced today and I want to retrieve my downloaded applications. After I restored the device of BlackBerry Desktop, any of my downloaded apps are there. I have a brand new 9860, together running 7.1.  I run the App World. He told me to upgrade. When I followed the upgrades of the screen, I get an error message: notice: sorry your device does not meet the system requirements that are needed to support the BB App World. I have a brand new phone has so first question... I can update App World on Wi - FI. or should I do my first phone company data Plan? I've been running my old phone without data plan but enjoying use BBM and cell phone. Not happy.

  Yes, hopefully soon... I know that the right people are aware of the "incorrect" error message