I am not able to turn off my laptop with the software

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• Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people

  Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people use fraud. I just want what it OFF can be USED on another COMPUTER.

  can anyone in the customer support to disable this?

  Hello Terry,

  I checked the serial number and found that you have enough number of activations left to install on 2 computers.

  Please uninstall the software and activate it on another machine. In case of problems please let me know and I'll help you.

  My direct email: [email protected]

  Chat Support email:

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Kind regards

  Rave

• why I can't get my keyboard lights turn on my laptop with the botton f5, or what I need to do to make

  Why I can't get my keyboard lights turns on my laptop with the botton f5, or what I have to do to make them.

  Thanks I got it to work thanks again

• Not able to turn off old computers so Acrobat Pro works... Help!

  I have adobe acrobat pro and just got a two new computers to replace the two who died. Now, we can not use our acrobat pro, what he tells us we have to open another program like Photoshop. I guess he wants me to turn off my old machines, which is not possible given that the drives are dead... what I'd do to fix this?

  Hey schwerind,

  It is not possible to deactivate the license on a computer with dead hard drives.

  You could try installing Acrobat on a new computer and if she asks you a serial number, then Contact the customer visit to get more assistance related to the activation of your product.

  Kind regards

  Ana Maria

• can not turn off my laptop by the usual means, can it please help

  tried to change my laptop off and he used, what's wrong with it?

  We need more information:

  Click Start, run and enter in the box:

  Msinfo32

  Click OK, and when the system info summary appears, click on edit, select all (Ctrl-A), copy (Ctrl-C) and paste (Ctrl-V) the information back here in your next reply.

  What is your current antivirus?

  error messages?  If we have the EXACT error message, look in the also event viewer to see if errors are generated when closing attempt.

• Apply a LIVE update. System has tried to restart and it is said so no altcheck __available program. Then turns off and restarts with the same message and cycles again. Windows XP__Home edition.

  How can I solve this system start? Have you tried the F10 and F2 keys but to no avail.

  Hi Wiild,

  Follow these steps.

  Press f8 before the Windows screen. Here, you will have a few options. You want to select the option that States disable reboot on system failure. This will allow an error code appears when the computer will restart. Let us know what is this error code.

  I hope this helps! Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Whenever I have turn off my laptop and turn it back on, all my data disappears.

  I'm using a thinkpad notebook issued by school (lenovo R400) that uses Windows Vista.  I know almost nothing about computers, but a couple of my friends know a little, and none of them were able to help me.  Every time (it happened three times) I turned off my laptop in the last three months or so, I turn it back on and everything disappeared.  I downloaded programs, backgrounds, music, documents, photos, videos - all of this.  Now, I checked the recycling bin, so I know that it has not been deleted.  Also, if I check what has changed recently, I can recover some of them.  I usually just let my laptop to sleep, so I turn rarely completely off.  The first time it happened, there were just two Documents folders, two folders of music, etc.  The next time it happened, they disappeared, but they have either finally came on their own after a few days, or me just messing them back.  As I am currently in College, it is very important that I can access everything I could have written this year.  It is a big problem for me, so any help would be greatly appreciated.

  You are constantly thrown into a temporary user account. This can be caused by hardware or malware infection problems. The most sensible thing to do is to take the machine to your school IT Department. and let them take a look. MS - MVP - Elephant Boy computers - don't panic!

• How to disable the Message box 'the current compatibility setting is not supported. Turn off compatibility view before you run this web page.

  Hi all

  Since a few days, we are on 11.1.2.3.500 and using IE 11. In IE 11, we can use Oracle EPM Suite only in Enterprise Mode, otherwise only "Bindows" appears. Now, my question is how can I disable (or remove) the Popup Message "the current compatibility setting is not supported. Turn off compatibility view before you run this web page. "because it's really embarrassing that this message whenever I start a planning application, Manager of calc or what ever.

  Thanks a lot for your help.

  Kind regards

  André

  You can go to tools > compatibility view settings and you should be able to remove the Web site / uncheck compatibility view so that you won't get this message

  HTH

  Amarnath

  ORACLE | Essbase

• I couldn't deactivate my license from my old laptop because it is quite a pity and not able to turn on more

  Hi, my old laptop is blackout already. So now I use a new, but I could not use my license back because I n turn off of my old laptop. Problem is I have not managed to disable my old laptop, because the computer laptop completely damage and not able to turn on more.

  In this case, you will need to contact Adobe technical support, they will certainly check and assist you accordingly:

  [Click on always need help (help), then select the Chat option]

  Contact the customer service

• Touch Pad v7.5 light does not, if I turn off the red light button lights up.

  Synaptics Touchpad white light v7.5 works do not, if I turn off the TouchPad, the red light does not illuminate. Is there a fault or is it possible to turn it on?

  The TouchPad seems to work fine

  Thanks for the ansswer...  He solved the problem.

• We have Acrobat 9 Pro running on both PCs, with 7 and 8 operating system. We would like to turn off a computer with 8 because we get it. We want to disable Acrobat, then download on a Mac pro. However, we do not have the

  We have Acrobat 9 Pro running on both PCs, with 7 and 8 operating system. We would like to turn off a computer with 8 because we get it. We want to disable Acrobat, then download on a Mac pro. However, we have not the deactivate option available in the drop down aid. Disabling is visible on another desktop computer. Can you advise us on how to disable it on the old laptop and download on the new laptop Mac?

  You can't do that. If you have a license for Windows, you can not use it on a Mac.

  In addition, Acrobat 9 is obsolete and is not compatible with any current operating system (including Windows 8, which is said by the way).

• Illustrator does not recognize my GPU NVIDIA 920 M, what driver is up-to-date. Even with my Intel Graphics 5500 which is recognized, I'm not able to turn the GPU performance. What can I do?

  Illustrator does not recognize my GPU NVIDIA 920 M, what driver is up-to-date. Even with my Intel Graphics 5500 which is recognized, I'm not able to turn the GPU performance. What can I do?

  In addition, all the menus to stay for a while and then disappear. I have to be fast to all operations, including by opening a file, apply an effect or export a file.

  Images:

  

  Jonathan,

  I'm afraid that you are locked into the GPU problem, described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

• Monitor not turns off when I close the lid!

  I have a compaq evo n1015v running windows xp pro, and when I close the lid the monitor stays on! How can I do to the monitor turns off when I close the lid?

  I have a compaq evo n1015v running windows xp pro, and when I close the lid the monitor stays on! How can I do to the monitor turns off when I close the lid?

  This is probably controlled by the power settings. Once you enter the power settings there should be an option something similar to 'change the closure of the hood '. There are probably several options such as sleeping, ect...

  You can download the manual in PDF HERE.

• I use Envy 17 with a job posting and I need to be able to turn it on even if the lid is closed? Thnx

  Hey! Regarding my HP Envy 17 1085 eo. I use my Envy 17 with an external display, and I have to be able to turn on my pc, while the cover is closed (clamshell). It is possible while the pc is in "standby", while activating the mouse keyboard og - but Windows break mode standby after a certain time, leaving me frustrated as I then need to open the lid of my desire and press the button 'walk', to use the Windows. Is it possible somehow? Thank you very much!

  Hey dhalb_,

  Have you ever watched the Power Options window (start > type 'power' > click Power Options) where you can change when the computer sleeps (left)? As long as you stop the computer periodically (2 - 3 times a week, if you use it every day) it would be nice to never go in "standby mode" while it is plugged.

  For a while, I used a laptop as a desktop replacement with an external monitor and ran into the same frustration as yourself. I shut down my computer after each use if so I came up with a scheme where I could leave the screen all half open, just enough to be able to press the power button.

  If you prefer to go in standby mode, you can go to the advanced power settings (Power Options > change Plan settings next to the selected power management > change advanced power settings), extend your sleep and set "Hibernate after" connected to never by typing 'Never' in the field minutes. Click on apply and OK.

  I should mention that it does not extend the life of your computer to run constantly. Hard drive failure and the motherboard issues sees much more often on machines that are constantly running. Computers bogged down and run slowly when the memory is full. Memory erase them and will reset when the computer is turned off. Here's a link explaining more on the accumulation of memory and aging of the material.

  I hope these suggestions help. Please let me know if you have any questions.

• the wilress turn off my laptop signal but when I tunrn the wireless off, then on the return signal

  The WiFi signal off of my laptop Hp G62, but if I turn off the wireless then press it back and connect the laptop, keeeping in mind that my i phone to stay connected when the laptop is not.

  Hello

  To help you better, please answer these questions.

  1. are you not able to connect the laptop with the wireless?

  2. don't phone remains connected with the wireless?

  You see the problem.

  Troubleshooting your wireless network and Internet access (Windows 7)

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02543015&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4221405#n55

  Kindly get back to us with information, so that we can help you better.