I am owner CS6 on my old laptop and that you can't find the disks. How can I get it back and install on my new laptop?
I have the serial number for CS4, and I have the box for CS5, but cannot find CS6. However, CS6 is installed on my old laptop. I'm moving to a laptop more recent and discovered the absence of records. I've probably stored in my desktop and can't find them now. In fact, the office is a disaster because my husband died and I can't find anything! Oh well, maybe the printer, but that's all. Any suggestions? I don't want to start paying $50 a month for a subscription or even $20. I want CS6 here. Is there a download online for the owners? I think I can get the serial number on CS6 which is installed on my old laptop.
Once you could chat with a customer service representative and get this all straightened out. Now I can only find help in forums. If someone knows how to get through to a customer service representative, please let me know.
Thanks in advance for ANY help!
Pat
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
For the serial number, if the software has been registered when it was originally installed, then the serial number should be available through the Adobe account online, for which it has been registered.
Support cat (probably not the weekend) - to the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
Tags: Adobe
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