I am running microsoft updates and ITMU and will not install an update for windows xp (KB2641690)

I am running microsoft updates and one update for windows xp (KB2641690 will not install)

Hello

I suggest you to follow the steps in this link and check if it helps:

http://support.Microsoft.com/kb/822798

It will be useful.

Tags: Windows

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    Logfile of IObit HijackScan v1.0.0.0
    Scan saved at 23:1:41, 2009-10-3

    Ongoing process:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
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    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Fichiers Files\LightScribe\LSSrvc.exe
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    C:\Program Files\Common Files\Microsoft Shared Live\WLIDSvcM.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe/autorun
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [RAM Medic] C:\Program Files\Iomatic\RAM Medic\RAMMedic.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Octoshape Streaming Services] "C:\Users\Zach\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" - inv: bootrun
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NVIDIA nTune] "C:\Program NetworkAccessManager Corporation\nTune\nTuneCmd.exe' clear
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [nclauncher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe / reduced
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Google Update] "C:\Users\Zach\AppData\Local\Google\Update\GoogleUpdate.exe" / c.
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [AlcoholAutomount] "C:\Program Alcohol Soft 120\axcmd.exe" / automount
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" - atboottime
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NvCplDaemon] RUNDLL32. EXE C:\Windows\system32\NvCpl.dll,NvStartup
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [HP Software Update] C:\Program HP HP Software Update\HPWuSchd2.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [HP Health Check Scheduler] c:\Program Hewlett-Packard HP health Check\HPHC_Scheduler.exe
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [AppleSyncNotifier] C:\Program Files\Fichiers Apple Support\bin\AppleSyncNotifier.exe
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    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR. DLL
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    Ø16 - DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} Java plug-in 1.6.0_15 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    Ø16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} Java plug-in 1.6.0_15 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
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    O23 - Service: Com4QLBEx (Com4QLBEx) - Hewlett-Packard Development Company, L.P. - C:\Program Hewlett-Packard HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: Server DCOM (DcomLaunch) - unknown process Launcher.
    O23 - Service: political diagnosis Service (DPS) - unknown -.
    O23 - Service: Windows Media Center Service Launcher (ehstart) - unknown - %windir%\system32\svchost.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - (GameConsoleService) C:\Program HP Games My game console HP Console\GameConsoleService.exe
    O23 - Service: Group Policy Client (gpsvc) - Unknown -.
    O23 - Service: HP Health Check (HP Health Check Service) Service - Hewlett-Packard - c:\Program health Hewlett-Packard HP
    O23 - Service: hpqwmiex (hpqwmiex) - Hewlett - Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
    O23 - Service: iPod Service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers Files\LightScribe\LSSrvc.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender update Service\livesrv.exe
    O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
    O23 - Service: Service nProtect GameGuard (npggsvc) - INCA Internet Co., Ltd. - C:\Windows\system32\GameMon.des
    O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program NVIDIA Corporation\nTune\nTuneService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: PnkBstrA (PnkBstrA) - unknown - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: Video Audio quality Windows (QWAVE) - Unknown - %windir%\system32\svchost.exe experience
    O23 - Service: recovery for Windows Service (Service recovery for Windows) - unknown - C:\Windows\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo service (RichVideo) - Unknown - C:\Program CyberLink Files\RichVideo.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe
    O23 - Service: remote procedure (RPC) call (RpcSs) - unknown -.
    O23 - Service: Manager of security accounts (SamSs) - unknown -.
    O23 - Service: secondary (seclogon) - Unknown - %windir%\system32\svchost.exe to logon
    O23 - Service: Service AE StarWind (StarWindServiceAE) - Rocket Division Software - C:\Program Alcohol Soft 120\StarWind\StarWindServiceAE.exe
    O23 - Service: Distributed Link Tracking Client (TrkWks) - unknown -.
    O23 - Service: installer of Modules of Windows (TrustedInstaller) - unknown -
    O23 - Service: Service Manager Viewpoint (Service Manager Viewpoint) - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
    O23 - Service: Service host (WdiServiceHost) - Unknown diagnosis.
    O23 - Service: Diagnostic system host (WdiSystemHost) - unknown -.
    O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
    O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe
    O23 - Service: XAudioService (XAudioService) - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    O23 - Service: PnkBstrB (PnkBstrB) - unknown - C:\Windows\system32\PnkBstrB.exe
    O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit security 360\IS360srv.exe

    Hello

    You can access Microsoft.com, McAffee.com, Symatec.com? Thinking you have a conficker.

    Check with this site
    http://www.confickerworkinggroup.org/infection_test/cfeyechart.html

    Alert on the Win32/conficker virus
    http://support.Microsoft.com/kb/962007

    Protect yourself from Conficker
    http://www.Microsoft.com/security/worms/Conficker.aspx

    How to remove the worm Downadup Conficker (Uninstall Instructions)
    http://www.bleepingcomputer.com/virus-removal/remove-Downadup-Conficker

    How to manually remove the Conficker worm
    http://www.411-spyware.com/Conficker-worm-removal#how-to-remove

    BDTool to remove
    http://www.bdtools.NET/

    -----------------------------------------------

    Run the malware removal tool from Microsoft, add Prevx to detect any malware you have
    the system and execution UnHackMe - then do the rest for you.

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows Update - if necessary, you can download it here.

    Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
    (Then run MRT as shown above.)

    Malicious removal tool from Microsoft
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Malwarebytes - a scanner at the request - update on the updates tab and run whenever you think malware.
    http://www.Malwarebytes.org/

    Here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    also install Prevx to be sure that it is all gone.

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------

    Also do to the General corruption of cleaning.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------

    Run Malwarebytes when you can.

    IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

    IE - Tools - Internet Options - Security - reset all Zones by default level - apply / OK

    Close IE

    IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
    "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

    Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
    are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

    Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
    are bad, but some can cause your question. (Toolbars are BHO)
    http://securityxploded.com/bhoremover.php

    Startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    Don't forget to do:

    Logon as administrator

    Start - type in the search box-> COMMAND - find on the list above - CLICK RIGHT - RUN AS ADMIN

    Enter each of these one at a time and press ENTER after each

    ipconfig/flushdns

    nbtstat-r

    nbtstat - RR

    netsh int Reinitialis

    netsh int ip reset

    netsh winsock reset

    Reset
    ------------------------------------------------------

    Here are a few rootkits if it were a question:

    SpyDLL Remover - free
    http://securityxploded.com/spydllremover.php

    Advanced Windows Service Manager
    http://securityxploded.com/winservicemanager.php

    Run the Rootkit Revealer - free
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb897445.aspx

    UnHackme - trial
    http://www.Greatis.com/UnHackMe/

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