Similar Questions

• The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

  Logo help and support on the office just stop working. How do you get it working again<>

  Click Start, run and type:

  %windir%\pchealth\helpctr\binaries\helpctr.exe

  Press {ENTER}

  If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.

  Ramesh Srinivasan . The Winhelponline Blog
  Microsoft MVP, Windows desktop experience

• Windows Media Player (32-bit Vista) has stopped working. It does not open when I click on a file that uses or from the main menu. I tried to download and re - install, but get the message "you already have the latest version of Windows Media Player.

  Windows Media Player does not work for music or videos (Vista)

  Hi Palmdoc,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  You cannot uninstall and reinstall Windows media player in Windows vista, because it is integrated inside the operating system.

  This problem occurs because the Windows Media Player library database is corrupted.

  See the below Microsoft article and try the steps mentioned, check if it works.

  You cannot view, add, or delete items in the library of Windows Media Player 11

  http://support.Microsoft.com/kb/925718

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Firefox does not open when I click the icon. rebooted - same question. tried to uninstall, but it said it was open and must be closed before I uninstall. rebooted and then uninstalled it. reinstalled still have the question

  cant is not open fire when you click icon - rebooted - uninststall - reinstalled (I stiil have the same problem)

  This has happened

  Don't know how many times

  == tried to click the icon

  Windows message that FF is already open when it is not.etc
  Same exact thing as Jim Bakers prob since upg to 3.6.3 3.6.6

• There was an update on adobe readerX10.1.3 but its does not work, when I click it it says check the patch that created it and I do not understand my daughter must have put it there

  my adobe reader software does not work, how can I make it work? his x (10.1.3)

  Troubleshoot the installation of Adobe Reader for Windows
  http://kb2.Adobe.com/CPS/403/kb403923.html

  You will find the Adobe Reader support in this forum: http://forums.adobe.com/community/adobe_reader_forums/adobe_reader

  ~~~~~~~~

  Note: Adobe Reader v10.1.4 was released August 14, 2012 & should be installed now. See http://www.adobe.com/support/security/bulletins/apsb12-16.html

• I downloaded logitech vid. It shows it downloaded but does not open when I click the icon Siema

  Why logitech vid used open

  Why don't contact you Logitech about the problem.

• Problems with the .exe file programs + System Restore does not respond when you click

  I have Windows Vista. This problem started a week ago. I tried at first to use my "ccleraner" already installed, but this program does not open when you click on it. I was asked to choose the program that the application to use to open it. This has also happened when clicking on itunes. My avast program when you click also asked which application is required to open it. When it finally scanned my system it does no propblems. In addition, I tried to turn on windows defendrer as he told me that it was off. Clicked on 'Turn on..' and nothing happened. Help!

  Hello

  See the following message to solve the problem of .exe if necessary once you are sure that the system is clean.

  Try Mode safe mode with networking - repeatedly, press F8 that you start.

  The best two methods allow scanners to run and/or AV.exe out of the way or removing.

  1.
  CTRL SHIFT ESC - task manager OR right click on the taskbar - task manager

  Process tab - complete the process on AV. EXE and continue with the uninstall Guide.

  If necessary use start - computer or Windows Explorer to navigate to

  C:\Program Malwarebytes Anti - Malware\mbam.exe or where it is installed - if
  necessary right click on the shortcut of Malwarebytes - Properties - tab - target line to see where it
  is installed.

  Right-click on it and rename it to ZZMbam.COM (or something different than now), then
  Double-click it and run it like this. You can rename it back later. Do the same with others
  programs as needed. Use this method for other necessary - DO NOT ASSUMER one
  program removes all or that there is no other malware.

  ---------------------------------------------------

  2.
  Another method is to use them:

  Use Process Explorer to "Suspend" the process will not stop

  Then use AutoRuns to delete the malicious program startup items.

  Now use UnLocker to delete the files in the malware.

  You may need to do a file at a time.

  Process Explorer - free
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  AutoRuns - free
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  UnLocker - free (do not install the adaware Ebay)
  http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtml

  AV.exe

  ==============================================

  There are MANY varieties of these with many names, but all can be eliminated with the same methods:
  
  Win 7 Antispyware 2010 XP Internet Security 2010 and Vista Antivirus 2010 is rogue antivirus.
  scams to get you to pay for them while they have no advantage at all.

  How to remove all THE varieties of this malware - please read carefully the removal Instructions.
  http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

  RENAME this as necessary to allow them to perform: (use a different name with the extension .COM instead of .exe)
  
  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the
  in the regular when windows you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
  UnHackMe execution)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download
  here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
  It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
  How to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
  Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
  taken (such as the anti-virus software, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• I tried to open my photoshop program to make some changes, but it does not open... nothing happens.  CC programs seem to work.  Any suggestions?

  I tried to open my Photoshop program tonight, but it does not open... nothing happens.  CC programs seem to work ok.  Any suggestions?

  Hi normad,.

  You are using a MAC or Windows computer?

  • If you use Windows, right click on the Photoshop icon on the desktop and select "Run as Administrator"
  • The closure of all the processes of Photoshop running in monitor activity manager task.
  • Restart your computer and check

  Concerning

  Assani

• Impossible to download a trial version of Adobe Captivate

  I'm at the Canada and I am trying to download a trial version of Adobe Captivate. However, I can't even on the download button, because the form of the trial offers only the United States as a country option and I get a presentation error when I try to move forward (incorrect address). This download is available to residents of the United States only?

  Hello

  Welcome to the Adobe Forums.

  You can open the page of the trial for any product of the Adobe Creative Suite (https://www.adobe.com/cfusion/tdrc/index.cfm?product=contribute&loc=en_us)

  On this page, you can use these direct links to download Adobe Captivate 6.0 Trial:

  http://trials3.Adobe.com/AdobeProducts/CPTV/6/Win32/Captivate_6_LS12.7z

  http://trials3.adobe.com/AdobeProducts/CPTV/6/Win32/Captivate_6_LS12.exe

  For MAC: http://trials3.adobe.com/AdobeProducts/CPTV/6/osx10/Captivate_6_LS12.dmg

  Hope this helps!

  Thank you

  Vikram

• I downloaded and installed Firefox several times but it does not open because there is none of my profiles, how to get it?

  I love working with Firefox a lot. But once he started to open and download porn, casino & advertising Web sites independent of setting in her and me. I decided to remove Firefox from my computer and download again. But it does not open because there is none of my profiles. How can I get or create?

  Hi serge, please press windows key + r and open: %APPDATA%\microsoft\windows\sendto - should open an Explorer window. in there, rename the folder "Mozilla" to something like "Mozilla.old" and try to restart firefox again.

• I downloaded and installed 6 Lightroom. The icon is on my desk, but it does not open. The old version is still also, and it works as usual.

  I downloaded and installed 6 Lightroom. The icon is on my desk, but it does not open. The old version is still also, and it works as usual. How can I fix it.

  Hey Alian,

  Please try to follow the steps in the article.

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Kind regards

  Sumit Singh

• I downloaded photoshop and lightroom on my pc but lightroom does not open, can someone help me?

  I downloaded photoshop and lightroom on my pc but lightroom does not open, can someone help me?

  reset your preferences, to recover the catalog and images after resetting preferences in Adobe Photoshop Lightroom

• I just downloaded CC but the two PS and Lightroom will not open when I click on open. using Windows 7 any ideas

  I just downloaded CC but the two PS and Lightroom will not open when I click on open. using Windows 7 any ideas

  Please contact support:

  Contact the customer service

  Concerning

  Megha Rawat

• Addition of Google Chrome, now Safari does not open, impossible to link electronic mail links.  Just received message "Safari is closed."  Tried deleting 3rd party add ons. Is went into preferences, Safari is the default browser, but it does not open.

  Add Google Chrome, now Safari opens Cannot link e-mail links.  Just received message "Safari is closed."  Tried deleting 3rd party add ons. Is went into preferences, Safari is the default browser, but it does not open.

  Third party extension and plug-ins?

  If Safari is slow, unresponsive, which closes unexpectedly, or has other issues

  The problem may be caused by a Safari Extension, Internet plug-in or another add-on.

  The safari Extensions, Internet plug-ins, and other modules are designed to improve or customize the browsing experience. Modules are widely available on the Internet, and some are installed as part of an application or other software. If you have Add-ons installed, an add-on might be at the root of the issue.

  If the problem is the unwanted pop-up windows, advertisements and graphics while surfing on the web, discover how to remove the ad-injection (adware) from your Mac software.

  Disable the Safari Extensions

  You can disable Extensions Safari to learn if all are causing the problem.

  1. In the Safari menu, choose Preferences.
  2. Click the Extensions icon, and then select an extension from the list.
  3. Uncheck the box enable disable this extension.

  If turning off an extension solves the problem, look for updates of the extension by clicking Update in the lower left corner of the window. Or remove the extension by clicking on the button uninstall.

  Remove Internet plug-ins and other add-ons.

  You can remove Internet plug-ins and other add-ons to see if everything is the origin of the problem. To find them, quit Safari and open these folders in library:

  • The library folder at the top level of your hard drive. Open it from the Finder by choosing go > go to folder in the menu bar. Then type /Library and then click OK.
  • The record library in your home folder. Open it by organizing the Option while choosing go > library in the menu bar.

  The folders in the library contains the following folders for modules. Move all the files in these folders to the trash.

  • Internet Plug-Ins
    Do not remove the default Browser.plugin, nslQTScriptablePlugin.xpt, Composer.webplugin of Quartz or QuickTime Plugin.plugin.
  • Input methods
  • InputManagers
  • ScriptingAdditions

  If the removal of the files in these folders solves the problem, quit Safari again and gradually put the files until you find the one at the origin of the problem:

  1. Open the Recycle Bin and select one of the files that you removed. Chose file > back up. The file back to its folder.
  2. Open Safari and see if the problem returns.
     • If the issue is returned, you have identified the add-on causing the problem. Do not use or contact its manufacturer for an updated version.
     • If the question does not return, quit Safari and put back another file.

• downloaded movie player, but it does not open

  I downloaded the movie player app on the app store, but it does not open? I just want to be able to convert ts to MP4 video to watch on my ipad

  If the video isn't an article purchased on iTunes Store (such as a movie or TV show), you can convert it in iTunes (on Mac) in a format that works with iPad.  The video must be in your iTunes library, so you can select it.  The command is in the iTunes menu bar, file-> create new-> Create iPad or Apple TV Version.