I am trying to install a Lifecam HD-3000 on my computer running Windows XP - Pro
I am trying to install a Lifecam HD-3000 on my computer running Windows XP - Pro. I am getting passed for pillar to post saying updated software is available, which, when I download it, informs me that I already have a new update on my computer. Anyone knows how I can get the mended thing to work?
The error I get sent it to me to HTTP://support.microsoft.com/kb953691 which is apparently nonexistent. Since the MSN page, I see that many others have the same problem. Is there a solution?
Kay
Hi Kay,
1. from which site are you trying to download? Or the computer prompts you with the message you are trying to download?
Follow these steps and check if the problem persists.
Step 1:
I suggest that you download and install the drivers from this link.
http://www.Microsoft.com/hardware/en-us/p/LifeCam-HD-3000#support
Step 2:
Reinstall the mouse drivers, and check if the problem persists.
Follow the steps in this article.
http://support.Microsoft.com/kb/283658
Tags: Windows
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