I am trying to install an older version of CS (CS 6). It does not recognize the serial number. What can I do?

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• Impossible to install photoshop cs3 on my new windows 7 pc, does not recognize the serial number

  help can't install my drive photoshop cs3 on new pc windows 7, but eventually downloads does not recognize serial number

  Hi hope dt,.

  Photoshop CS3 is not tested on Windows 7 and you could face compatibility problems.

  For serial number errors, please see: http://helpx.adobe.com/x-productkb/global/my-serial-number-doesn ' t - work.html

• ADOBE does not recognize the serial number provided with my product - Photoshop Elements - as a serial number valid.  No telephone support!  How to install this?

  Someone had a problem installing Photoshop elements with the serial number provided with the product?  I don't know how to fix this, I can't afford to just throw this product and buy the most expensive suite.

  Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  I hope this helps.

  Concerning

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• Just bought 11 elements, but it does not recognize my serial number when I install it.

  I just bought 11 items from Best Buy.  Got the serial number on the site after you have typed the redemption code.  However, when you install it, it does not recognize the serial number.  Attempted to call Adobe but they charge you to get an answer.  Ridiculous!  I tried this for 3 hours now.  I need help! Why can't I talk to a live person?

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its installed version6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its version 6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  If you want version 12, then you don't need to install version 6, you must install version 12.  If you are really talking about Photoshop Elements, not Photoshop, then the link below, you should get to the download.

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

• My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives?

  My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives

  I think that this program is covered in the link below

  CS2 (or earlier version) activation server has disappeared, then read below

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  NOTE that CS2 will not install on a Mac "modern", and when you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select Windows XP compatibility in the popup of option

• I tried to install from a cd lightroom 6 on my mac. I put the serial number, but a disclaymer says that it can not be activated

  I tried to install from a cd lightroom 6 on my mac. I put the serial number, but a disclaymer says that it can not be activated

  What is the full message, you see that you call 'a disclaymer '.

• Trying to install Adobe Creative Suite 5 Design Premium, but will not recognize the serial number?

  I am trying to install Adobe Creative Suite 5 Design Premium on a PC but will not recognize the serial number? What should I do?

  I also have Adobe Acrobat 9 on my Mac and it is now saying that I have to throw "Adobe Photoshop Creative Suite 5 Design Premium". When I do that nothing happens with Acrobat 9, and it closes. I tried to reinstall the disk without success.  What should I do?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

  Given that Adobe can't CS5, I think that above, is what it is

• I changed my computer and am trying to re - install PS elements 13.0 on Windows 10. When I type my license serial number, Adobe responds "he does not recognize this serial number. When I go to the serial number recovery service, first he said he doesn'

  I changed my computer and am trying to re - install PS elements 13.0 on Windows 10. When I type my license serial number, Adobe responds "he does not recognize this serial number. When I go to the serial number recovery service, first of all it tells me it is not a product registered with my name and when I type the serial number for the old serial numbers, the system responds to that serial number is alredady registered and cannot be registered twice. What needs to be done to get out of this problem of serial number? Thank you.

  Hello Charles,

  to check this, you should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information on your account Adobe https://accounts.adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.

  [And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments.

  The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-

  Hans-Günter

• I get the "invalid personalization information" error when I start my photoshop cs8. I can't find my disc of origin of re - install, but do not have the serial number. Can I download a trial version and then enter my serial number?

  I get the "invalid personalization information" error when I start my photoshop cs8. I can't find my disc of origin of re - install, but do not have the serial number. Can I download a trial version and then enter my serial number?

  If this is the first version of CS, then you will need to check the following.  In my view, that it applies to CS also even if it specifies CS2...

  Error: Unavailable activation server | CS2, Acrobat 7, hearing 3 - l http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm

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• I am trying to download an update of Lightroom, but it does not recognize my serial number.

  I am trying to download an update of Lightroom, but it does not recognize my serial number.

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• CS5.5 upgrade does not accept the serial number used to install CS 5 Master Collection

  Installed CS5 Master Collection serial number with given disc.  CS5 Master Collection installed fine.  Inserted disc CS Design Standard 5.5 and entered serial number.  He asked a qualifying product/serial number.  I selected "Master Collection CS5" and entered the serial number, that I had just used in order to properly install this product.  I get an error saying "this serial number is not for a product calling."  Please try another. »

  Serial number or activation issues
  ----------------------------------

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help making contact:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• I tried to download L5 on my new laptop computer. It does not accept my serial number. I tried Tech Support, but they have been more than useless and fired me sound!

  I have a paid license for L5. I need to make it work on my new laptop. I downloaded L5 Creative cloud. He worked for a while and has now disabled modules. When I try the license version it is said the number is not valid?

  When you have downloaded lately, then you probably download LR 6 (LR CC 2015).

  Since you say you downloaded via CC - you have a subscription to the CC? You have a stand-alone license? For LR5 LR6?

  Check that and let us know exactly what you have and what you want.

  Download LR5 here: Windows, Mac.

• I bought and downloaded 6 Lightroom and installed. Now I can't use my master suite CS4 uninstalled and you = ista = filled and still does not recognize my serial number

  I don't have any idea what to do, and now because I bought Lightroom, I'm out of business!

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  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746