I am trying to install CS5 on my iMac, after my computer crashed. I get a message saying that the software is already installed and will not install again. How can I install it again?

I am trying to install CS5 on my iMac, after my computer crashed. I get a message saying that the software is already installed and will not install again. How can I install it again?

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Hi Marleneb3511919,

I'm sorry for the inconvenience caused to you.

I guess you tried rebooting your system?  If so, and the problem persists please try the steps listed in this document https://discussions.apple.com/thread/240851?start=0&tstart=0

Please let us know if this goes through.

Kind regards

Aurélie hamadi

Tags: Adobe

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