I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

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• I have cs5 on my home mac. I had it on my old mac laptop. I disabled it is then rendered to reinstall on my new laptop and my serial number does not work. Any help?

  I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

  David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac?  You can check that your serial number is valid by checking your account on http://www.adobe.com/.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

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  I have the serial number with me if you're Adobe and contact.

  Thank you

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  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

• Frustration with the cat...  My serial number does not work on installing new hard disk

  Can someone please HELP...  I don't know what to do...

  Transcript of the chat...  May 11, 2016 Info: thank you for your patience. In the meantime, you can try our community forums, where experts are available 24 hours a day, 7 days a week to answer your questions. You can also chat with the experts from Adobe live on the contraction. Check out our Calendar for Ask the Experts LIVEand get 'How To' video stream live, ask questions and learn new skills! Info: now you are chatting with Chidananda. Please do not close the discussion window or browser tab because it will end our chat session. Sylvain: Hello! Welcome to the Adobe Customer Service. Sylvain: Hey Michael Sylvain: I'm reviewing your question. Please stay on the line and do not close the chat window or browser to ensure our chat session is not interrupted. Sylvain: I understand you have a problem with the installation of the Acrobat 9 product. I'm wrong? Michael Schiavone: it is installed very well... it does not accept my serial number. Sylvain: I have the serial number of the product maybe? Michael Schiavone: your file was uploaded successfully: Capture.PNG. Michael Schiavone: your file was uploaded successfully: Capture2.PNG. Sylvain: Please be sure your details online. Michael Schiavone: OK Sylvain: thank you for your stay online. Sylvain: you need to post your query on the Adobe Forums. Our competent team will solve your problem. Sylvain: because we do not have information about the activation of the older products version. Sylvain: is there anything else I can help? Sylvain: we are always connected? Michael Schiavone: I am very frustrated... I paid for the product. It was working fine until my computer quit. I had to reinstall on a new drive hard should not because I have to buy AGAIN. The forum was not able to help me. ADOBE is holding me ransom. Sylvain: I understand your frustration. We have not the older version product information. So I offered you for the Adobe forums. Michael Schiavone: Adobe forums were not able to solve this problem. When I purchase the software for $650.00 8 years ago, Adobe did NOT indicate that it was an END of LIFE. Michael Schiavone: I want an activation code that will allow me to use my software. I KNOW that your technicians have a usable code. Info: you will receive your chat transcript at [email protected] at the end of your cat. Sylvain: I suggest that get you the latest version of Acrobat Pro DC where we can help you download and install it. Given that we don't have an older product version information.

  
  Michael Schiavone: is NOT acceptable... I don't want to buy something I paid already dedicated give Me a refund and then I'll buy!
  Sylvain: I'm sorry to inform you that Adobe no longer supports older products version.
  Sylvain: we are always connected?
  Michael Schiavone: Yes... I don't know what to do. It's like I bought a car and the wheels fell. I do not support need only a serial number
  Sylvain: your serial number given is valid.
  Michael Schiavone: so why now work?
  Sylvain: due to a technical error.
  Sylvain: so I offered you to post your query on the Adobe Forums.
  Sylvain: to get your problem.
  Michael Schiavone: bye

  

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

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  Hello

  Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error

  Hope that helps!

  Kind regards

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• Install CS5 on the new computer to replace the old computer crashed

  I have CS5 installed on a desktop computer that crashed and I can't make it work to disable CS5.  I'll buy a new desktop computer and want to install CS5 on the new computer, but it was already installed on two computers (desktop and laptop) so not the activations are left. I have the disc and the serial number.  How to relsove the problem?

  You need to contact technical support of Activation:

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivat ion - prod.html

  Click the Chat button at the end of the page and talk with an active agent that would resolve it as soon as POSSIBLE.

  Kind regards

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