I am trying to load lightroom 6 from a disc and I get a message that it is not compatible with my windows vista except that I am running windows 7 with service pack 1

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  I'm trying to download Security Suite from my provider and I get a message that I have to get rid of PC Cleaner. I searched my PC and that you do not find PC Cleaner. If I don't know how I'll remove it. Thanks for your help. The only reference to PC Cleaner is the Microsoft Security on the PC.

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  Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.

  Then see if you still get an error of PC Cleaner.

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  Hello

  1. have you done any change in software on the computer lately?
  2. are you able to install other applications and programs successfully?

  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state. There is an application which is set to start when you start the computer and which launches the installer of Windows.
  a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222

  b. you need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  I'm sorry, but we cannot help with hotmail problems in these forums in response to vista

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  2. close all open applications (that is, anything with an icon on the taskbar).

  3. double-click on the file that you saved in # 1 a above, to run the utility. DO TAP not your keyboard until the race ends, then restart.

  4. close all open applications (that is, anything with an icon on the taskbar).

  5. double-click on the file that you saved in # 1 b above to run the utility. DO TAP not your keyboard until the race ends, then reboot once again.

  => Did you get SP3 installed again and is the computer fully patched to Windows Update (including the most recent update root certificates)?

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