I am trying to log on to a new computer and cannot. I can't receive the verificaion

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• I bought Lightroom 5 and 12 elements and installed on a computer. Now, I have a new computer and wish to install them on the new. When I tried to do, my only option seems Adobe Cloud. When asked for my serial number of LR, it was

  I bought Lightroom 5 and 12 elements and installed on a computer. Now, I have a new computer and wish to install them on the new. When I tried to do, my only option seems Adobe Cloud. When I asked my LR serial number, it is not accepted. Please help me install these two products; I prefer independent rather than a monthly fee. Thank you

  PES 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I am trying to download Photoshop on my new computer and it says that I have a plan and I had to update payment information. I did and now I'm stuck... What do I do now?

  I used to have Photoshop and Illustrator on my old computer. I stopped using this computer and bought a new one. I logged into my Adobe account and tried to download the Plan you have for $39.99, which gets you all the programs, but it took me to a page that says that I have an account and I need to update my payment method. I've updated my payment method and now I want to download Photoshop on my new computer. What should I do now?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I tried to install Itunes on my new computer and it says that Itunes can not be installed because it does not work on this computer help!

  I just bought a gaming pc and tried to install Itunes... He said that he could not install because this software will not work on this computer... Contact software publisher for a compatible version or something like that...

  Operating system: Windows 10

  Manufacturer: Cyberpowerpc

  : Processor AMD FX (tm) - 4300 image 3.8 GHz

  Installed memory (RAM): 8 GB

  System type: 64-bit, x 64 processor operating system

  ROM: 1 TB

  Graphics card: Nvidia GeForce 730 GT 2 GB RAM

  Can someone tell me please how to get ITunes to my new computer?

  Thank you very much

  Shiz13

  Visit the section more information for troubleshooting problems with iTunes for Windows updates and make sure you download the correct version. Look at the rest of the tip of the user if needed.

  TT2

• I got a new computer and now tried to download the app but it say try test

  I got a new computer and now tried to download the app but it say try test

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I download the latest version of Firefox, but when I go to sign up for google + it tells me that my browser is no longer supported. I tried uninstalling and everything, but can not get the new version appears. Any Suggestions?

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  Please see that.

• I tried several times to install security updates KB2541025 and KB2543854, but each time getting the message "code 779.

  Original title: update problems

  I tried several times to install security updates KB2541025 and KB2543854, but each time getting the message "code 779" and "Windows Update has encountered an unknown error. I tried to find an explanation here, but no result.

  see if that helps-

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

• I am trying to add itunes to an old computer for my kids. It has the windows xp operating system. problem of Setup Windows how can I solve the problem?

  I am trying to add itunes to an old computer for my kids. It has the windows xp operating system.  When I try to install itunes, I get an error message that says: I'm having problems with my windows installer.  I don't have an existing copy of itunes on the computer that would be a new installation.   How can I solve the problem?  I have a new computer with windows 7 and had no problem with installation on it.

  If you can not receive answers that will solve your problem, I would suggest that repost you to...

  Cummunities to Support Apple - itunes for Windows:

  https://discussions.Apple.com/community/iTunes/itunes_for_windows

• I am trying to load Windows Vista on my computer and the installation, I get an error message saying I have to close the installation program and select programs and uninstall Windows PowerShell

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  original title: where to find WIndows Poweershell?

  Go to programs and features, select view installed updates. You should find an entry for Powershell. Select it and uninstall.

• I downloaded a Coded for Movie Maker and tried to play a YouTube clip to edit and it shows nothing happening just the clip. If anyone can help I would really appreciate it

  I downloaded a Coded for Movie Maker and tried to play a YouTube clip to edit and it shows nothing happening just the clip. If anyone can help I would really appreciate it

  Hello

  I suggest you follow the link to import files into Windows Movie Maker below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/importing-files-into-Windows-Movie-Maker-frequently-asked-questions

  I also suggest you check the Web site software codec for further assistance, or try another program to convert the files.

• Windows 7 and its updates. I tried to upgrade to Windows 10 several times and I just can't make it work.

  Hi I have a laptop Toshiba Satellite with Windows 7 and its updates.  I tried to upgrade to Windows 10 several times and I just can't make it work.  After pressing the race it stops just to do something.  Does anyone have any suggestions?

  Tom

  Hello

  You can try out it by going to the link below, click on upgrade now and follow the instructions.

  This tool checks your computer before starting the upgrade.

  https://www.Microsoft.com/en-us/software-download/Windows10

  before you perform the upgrade, I suggest that you back up all your important files on an external drive or a drive.

• Hoax call on notifications about a virus tries to hijack your computer and ask for help to remove the files?

  OT: security.

  Dear community,

  Did anyone out there contacted by "windows" say you they receive notifications about a virus tries to hijack your computer and ask for help to remove the files? Initially, it was an area code 855, but now the number is unavailable. I get a lot of calls.

  any help would be appreciated

  Thank you

  Hello

  It's a scam.

  Here are the tips that we regularly give the posters who receive these types of calls:

  We have all the errors and warnings in our Event Viewer

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• I keep trying to uninstall Google Chrome on my computer and it always tells me to close all applications

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  Original title: Google Chrome

  Hello Nicolas,.

  For a better response, we recommend that contacting Google Chrome on this problem.

  http://www.Google.com/contact/

  https://productforums.Google.com/Forum/#! Forum/en

  Uninstall Google Chrome.

  https://support.Google.com/chrome/answer/95319?hl=en-GB

  Thank you.

• This may seem like a strange question, but im trying to encode two buttons Flash Adobe, next and previous, however, when I put the thumb to the next scene and play on the next button and the previous scene and play on the previous button, it keeps switchi

  This may seem like a strange question, but im trying to encode two buttons Flash Adobe, next and previous, however, when I put the thumb to the next scene and play on the next button and the previous scene and play on the previous button, it keeps switching autour.

  If you have symbols of button on the stage to the next and previous, each of these symbols has an instance name with a listener event attached to it. The event listener is linked to a mandate. You can have a single event point to a function. So for example, if you have a next button and a click event that points to a function that says something like nextFrame(); and then you want to use the next button to point to a function that says something like nextScene(); you will need to use another instance of this next button and have this different instance to use a different event handler to point to a different function. Who help me?

• When I tried the update of lightroom cc2015 I get a U44M2P7 error message. I tried to rename the file update and a new attempt and also update manually but still the same error. I use a mac with os x El Capitan version 10.11.3 any suggestions would be gra

  When I tried the lightroom cc2015 update I get an update of the failure U44M2P7 error message. I tried to rename the file update and a new attempt and also update manually but still the same error. I use a mac with os x El Capitan version 10.11.3 any suggestions would be greatly appreciated.

  U44... Update error http://forums.adobe.com/thread/1289956 can help