I am trying to play a video, but it is not work or load up, deliver? No video format supported or MIME type found issue in Firefox 28.0 Windows vista

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• No video format supported or MIME type not found issue in Firefox 13.0.1, Windows 7-32 bit

  So I wanted to see a video presentation of Microsoft... and as they like to use HTML5 it's a HTML 5 video. I get the error. I do not understand how to solve this problem in windows 7-32 bit.

  Hello

  It might be in another format different standard webm format that supports Firefox. You can try to install non-standard in Firefox support.

• Where can I find the "import PDF dialog box.'  I tried to reset the preferences, but it did not work.

  Where can I find the "import PDF dialog box.'  I tried to reset the preferences, but it did not work.

  Try file > open, and select a pdf file.

• How can I change my country? I tried to call the number but it does not work

  I'm about to pay the photo plane, but when he says to put my address it gives me just as an alternative to the United States, and I don't live there anymore. Tried calling the number it gives but does not work

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -e-mail https://forums.adobe.com/thread/1446019

  -html http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.

• I'm stuck in reboot loop after trying to install one of the service packs, my cd rom is not working and I don't have a windows cd anyway, I tried to disable automatic reboot, but it does not work, I am running vista

  get service pack was not installed recovery changes and restart without end, once more I have no cd of windows and my rom is not working anyway, it really is _ me off, my computer was useless for days now and I have a very important job out there which is essential to my work. Thanks a lot for windows, I'll be switching os very soon

  Hi Asdlfjasdfjlasdf,

  How did you install ServicePack initially?

  You can try to start safe mode and try to perform a system restore.

  Step 1:

  For a safe boot, you can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. in the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  If you are able to boot to the desktop in safe mode try doing a restore of the system at a point when the computer was working fine.

  For more information on Safe Mode, follow the link below:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  After you perform a restore of the system try to boot into normal mode and then download the standalone vista service pack and try to install.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791

  Once it is finished downloading the pack of autonomous before installing the service pack disable security software, the system n clean boot, and then install the stand-alone pack. Once the installation is complete normal startup mode and re activate the security software.

  If you are not able to perform the above steps then you will need to take your computer to the technical workshop and get it rectified.

  The steps to perform a clean boot are given below:

  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue

  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  Once you restart to try Office Outlook and see if you get the same error message. If not then follow the divide and conquer method mentioned in the article about which program is causing the problem.

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you have completed the installation of the service pack, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• App Builder install-tried all the recommended fixes, but still does not work

  Hi all

  I've read similar questions others have had to install the generator of the app and tried the fixes suggested, but am still installation issues.

  I downloaded the latest version of the App Builder (32.4 I think), and am in Mac OS X 10.7.5. When I try to install I get the error "Sorry, year error has occurred." The application could not be installed because the Installer file is damaged. Try obtaining a new installation of the author of the application program.

  Just out of curiosity, I tried to install the same file on another Mac (OS X running 10.10.2) and installed without problem. If the installation file seems fine.

  Depending on the system configuration required, my 10.7.5 system must supports installation, so I don't know what else to try.

  Thanks, Louise.

  Ok. For assistance with this then, call the business support. You can find contact information by logging on http://digitalpublishing.acrobat.com/ and looking in the Middle at the bottom of the screen.

  Neil

• Middle-click suddenly stopped working. I tried to install older versions, but it does not work. Please note that I have not installed addons.

  It happened all of a sudden can be after update of ff 7.
  I tried Safe Mode.
  I tried to install an older version of FF.
  I never had fat Monkey or Tab mix plus.

  What kind of mouse? Or is this a notebook computer touchpad problem?
  
  Should I use the Windows mouse driver, or you have installed a mouse driver program?
  If it's more than a 2 button with scroll wheel mouse, he probably had his "own software installed.

• How can I keep full view TOC (drill-down) in different resolutions Desktop in HR HTML5 2015? I tried to change the resolution, but it does not work. It seems that something to do with OCD mmee

  -In 1st image (zoom 90%), the headings are displayed and you can browse by keeping the full view

  -In 2nd (100% zoom) Image, by clicking on any topic takes you from the full view to the subthemes.

  I need to keep 1 Image seen in different Desktop zoom... Any advice?

  

  In addition to suggestions of Rick, note that the OCD behavior is a parameter as well. For mobile and tablet, the TOC collapsed by default, but you can get the behavior of Fund for these devices as well. If you follow the instructions of Rick, you will also find a section titled "TOC (Tablet/Mobile). You can change the behavior there.

  

• Firefox error: video format or an MS type is not supported

  Customer said that the video cannot load on firefox except for other browsers.
  It shows "video format or the MIME type is not supported.
  Firefox version is 33.0.3. The video is mp4 format.

  Hi all

  I thank and appreciate all your suggestions.
  I solved the problem I posted.
  In fact, this error does not appear on my firefox browser, shows on firefox to the customer only.
  To resolve this problem, I also downloaded type of format .webm video to support the firefox browser that cannot read the .mp4 format.
  Bravo guys! Sorry for the late reply.

  Best regards
  Myat

• My website works in deskptops, tablets, BUT IT IS NOT WORKING in ANY SMARTPHONES!

  My website works in deskptops, tablets, BUT IT IS NOT WORKING in ANY SMARTPHONES! I call Adobe support and they say they can't gelp me, I called godaddy and they say I have to call adobe! I have the man DONT KONOW WHAT to DO! PLEASE I NEED HELP! WHEN I TRY TO ENTER MY SITE WEB SITE IN MYIPHONE IT SEND ME TO ANOTHER OF MY DOMAINS! ANY ADVICE?

  

  I think you understood the solution as the site opens fine on my end.

  Thank you

  Sanjit

• Online games, when they pop up, they are so small, you can barely see them. I just downloaded Win 7. And I tried to adjust the themes Aero back to basics. But it does not work. any ideas?

  Yet once, when I go to online games and most of those who pop up a new window, the game is so small, that I can barely see it. How to fix this. Tried to compensate for the Aero themes, but it does not work. What I missed... Any ideas how to change these sizes?

  Hi MaureenAnn,

  Welcome to the Microsoft Answers Community Forum site!

  In order to resolve your issue, please provide additional information;

  1. What is the game you are trying to play?
  2. Faced with this problem while playing games?
  3. It works correctly when you play a game stored on a computer?
  4. Was there any recent changes/updates / drivers installed on your computer?

  If you are facing this problem, only with online games, suggest to enlarge the page by clicking on the icon zoom on the lower right of the browser.

  Allows you to change the screen resolution by clicking Customize desktop by right-clicking on the desktop.

  In addition, we suggest you to optimize internet Explorer and check if it solves your problem. To optimize internet Explorer, I suggest you visit the below mentioned link.

  http://support.Microsoft.com/kb/936213/

  I hope this helps solve your problem!

  Thank you best regards &,.

  Calogero - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think

• guys I need help last night I tried to install alcapitan update of my macbook pro, but it did not work and it make me an installation message you cannot be finshed I need help please

  The guys that I need help please,

  Last night I tried to install the update to alcapitan to my macbook pro, but it does not work it makes me a message (your installation cannot be finshed) and many many things and when I try to strt my macbook still keeps it install the updat and then get the message again...

  I need help please

  Hello, check if the mac you can use El Capitan. See the information update of OS X El Capitan - Apple Support here

• I really hate this version 23.0 requires me to have the band to tabs. I want to remove it. I tried to install version 22 of the archive, but it did not work.

  I rarely use tabs; When I work, I prefer individual browser windows. For a single window without tabs, tabs band is clutter and space wasted. Previous versions of FF has allowed me to remove the tape to tabs in the options. Now on v.23 I can't. How very, very boring.

  I tried to install the previous version, v.22, from the archives, but it did not work. I would be grateful a way to remove the band to tabs in v.23, or further instructions for down to v.22

  Thank you.

  The following may not be the only or most effective way to get the view you want, but that's what I saw recommended so far.

  You can ban the entire tab bar, or when only several tabs are open, by using a setting in the Tab Mix Plus extension.

  Please see this answer for more information: https://support.mozilla.org/questions/963676#answer-464257

  Tab Mix Plus extension: https://addons.mozilla.org/firefox/addon/tab-mix-plus/

• I tried to import my favorites to internet explorer, but it did not work

  I tried to import my favorites to internet explorer, but it did not work

  You can perform a manual import.

  https://support.Mozilla.com/en-us/KB/importing+Internet+Explorer+Favorites+from+another+computer

  Ignore the phrase "another computer", it works even by doing this on the same PC.

• I downloaded the last Adobe Flash - it is said to be successful but will not work. What he says "Manage plugins but the plugin says it is enabled, but it will not work." I have tried disabling and then enabling - without success.

  I downloaded the last Adobe Flash - it is said to be successful but will not work. What he says "Manage plugins but the plugin says it is enabled, but it will not work." I have tried disabling and then enabling - without success. Help, please!

  There are two different versions of Flash. ActiveX for IE version and the version of the Plugin for other browsers. Have you installed the correct version? This forum software is not thing that Flash is installed for Firefox or the Plugin is disabled.

  1. download the file of configuration Flash from here:
  
  Adobe Flash - Plugin version.
  
  Save it to your desktop.

  2. close Firefox using file > exit
  
  Then check the Task Manager > processes tab to make sure that firefox.exe is closed.
  
  {XP: Ctrl + Alt + Delete, Vista: Shift + Ctrl + ESC process tab =}

  3. then run the Flash configuration from your desktop file.

  4. run Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7, you may need to run the installer of plugin as administrator by starting the installation program via the context menu if you do not get a UAC prompt for permission to continue (that is to say that nothing seems to be happening).

  See this:
  
  http://vistasupport.MVPs.org/run_as_administrator.htm