I am trying to reinstall photoshop CS5 in a new laptop, but I got an error "serial number is not valid for this product".
I am trying to reinstall photoshop CS5 in a new laptop (pc), but I got an error "serial number is not valid for this product".
I disabled photoshop in the old computer.
The old laptop have photoshop installed with the DVD, but the new laptop have DVD so I downloaded cs5 CS5 download products. ¿Maybe this is a mistake?
I downloaded from products of CS5 download the multilingual version (Spanish) instead of the version English and with it, it seems that the series is ok and I can install... I thought that the series was OK for all languages, but it seems that it is not.
Tags: Adobe
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Help please
Hi janeth3327022,
I see that you have Photoshop CS5 for windows, you already have the serial number, you can download it from here https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
However, on your new computer laptop, you should make sure that CS5 is compatible, you can see here https://helpx.adobe.com/photoshop/system-requirements.html#main_Older_Versions
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Greetings
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Kind regards
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