I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers
I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers
Please see:
- Creative cloud activation and login troubleshooting
- Adobe Download Manager cannot happen on the Adobe servers
- Cloud cannot create arrived on Adobe servers.
You can try to remove creative cloud app and reinstall it.
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Tags: Adobe
Similar Questions
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I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Mylenium
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Unable to connect to creative cloud but can connect to the adobe site... Please help
already done. without success. now chat with adobe helpdesk. Thank you
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I am trying to connect to the desktop creative cloud app so that I can start using the suite. I enter my login details (which is correct) and it starts to connect. Then he stops and jumps to the top of this screen. I have a good, reliable internet connection, so I don't know what is the issue. I tried to disable my antivirus software and try again and again with the same results.
Hi SteveAns1980,
You are on a network with the proxy settings. If yes kindly white list the following URLS:
Site/Port information used by creative teams and Creative Cloud cloud for businesses
These host/port combinations need to be on a whitelist when connecting with one ID Adobe to download, install and activate licenses for applications via a creative cloud subscription.
- ccmdls.Adobe.com:443
- IMS - na1.adobelogin.com:443
- na1r.Services.Adobe.com:443
- prod-rel-ffc - ccm.oobesaas.adobe.com:443
- LM.licenses.adobe.com:443
- ccmdl.Adobe.com:80
- swupmf.Adobe.com:80
- swupdl.Adobe.com:80
Kind regards
Romit Sinha
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Cannot connect in Creative Cloud Desktop
Howdy! User of short-lived, first calling time, blah, blah.
I can't connect to Creative Cloud Desktop. This has happened for at least 3 days. When I enter my username and password (I checked several times - they are correct), I get the circle Spiney of treatment and then this message: "unknown Server error. Login is currently unavailable. We are unable to access your account. Please try again later. "There is a button"try again ". I clicked - rinse, repeat.
I have:
- Uninstalled and re-uploaded and re-installed.
- I tried to use Adobe Creative Tool Cleaner (CTACC) cloud.
- As the instructions contained in this file delimit: first of all, I uninstalled Desktop. Then I downloaded and opened CTACC. However, I could not clean - because it was not in the list - because I had uninstalled.
- Cleaning then reinstalled and tried. No joy.
If I understand correctly, I can not connect, will expire the license on my computer and I won't be able to use these products - where I make my living.
Please help as soon as possible.
Thank you!
Best,
Ian
p.s. - 2009 MacbookPro, 8 GB of ram, 2.8 Ghz Intel Core 2 Duo
Very well!
I'm in--used the following procedure from this page: http://forums.adobe.com/message/5419167
If you are unable to connect to the creative connection of cloud, but there is no error message please try, follow these steps:
1. exit creative Cloud and Adobe Application Manager connection (if it is running).
2 delete your opm.db file location:
Windows - c:\Users\<>
Mac -
to/Users / / Library/Application Support/Adobe/OOBE/opm.db 3 restart the connection creative cloud. You will be asked to log in again.
It's #25 post, about 2/3 down the page.
I consider this closed, for now.
Thank you!
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I can't connect to creative cloud, and so I can not install the Photoshop account I paid for. I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password. Help, please. Thank U
Hello
Please contact the support.
Concerning
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I can't connect to Creative Cloud DUPLICATE LOCKED
I can't connect to creative cloud, and so I can not install the Photoshop account I paid for. I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password. Help, please. Thank U
Hello
Please contact the support.
Concerning
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Creative cloud cannot connect to the Adobe servers.
Hey,.
I tried to download the trial version of the cloud creative to try it before you buy the plan of the student. However, when I select the Panel app the message "Impossible to get on the adobe servers, please check connectivity internet, Firewall setting and try again" and then a small box orange appear low says 'impossible to join the adobe servers '.
I tried everything the internet told me to do and still no joy. Can someone help me please? I'm getting super frustrated with it!
I don't know if it means anything, but I tried the advance troubleshooting setting where it gives you links to see if you can log in to the adobe activation servers. With the connection to the license, I get a web page that says that 'lm.licenses.adobe.com refuses to connect 'Thank you
Amber
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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Hello
Please see wrong address to connect to Creative Cloud Desktop, how to pass to my e-mail?
Hope that helps!
Kind regards
Sheena
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My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck.
I had no problem with this problem until today when I rebooted my laptop to install a driver for the tablet.
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Try to publish online and it says connection to creative cloud, however, I am already connected. What is the problem?
Go to the creative desktop application Cloud (on the Menu bar on a Mac, or the taskbar in Windows). Click on the "gear" icon > Preferences > General. Logout, then signed again with your Adobe ID
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Under when it is connected to Creative cloud nothing appears under the products purchased.
I'm trying to go through the process, I'm with a large company and we bought it by proxy.
I have a purchase order the team say they set up her connection to her and him awarded the CC of Photoshop to install but nothing is under the heading products, when it opens a session.
How can I talk to the purchase to get this added to my CC account?
Willie, Adobe.com displays only products that are purchased directly from Adobe.com. You bought creative cloud from a reseller, you wouldn't find here on adobe.com.
To assign or remove the user, you must talk to the main admin of the team. Here is the link you can do refers to manage your cloud creative teams membership
Let us know if you need help with this.
Atul_Saini
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When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)
Hello Hans,.
You can uninstall Creative Cloud Desktop app and then reinstall it using the link: Download Adobe Creative Cloud apps | CC free trial Adobe .
Let us know if it works or not.
Thank you
Yann Arora
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Hello, you can not connect to creative cloud
Hello, you can not connect to CC in Windows 7 64 bit.
After you have entered your user name and password before you connect again and again.
I thank you for
Hello
I think that you are getting the error "You have been logged out.".
Please check the help below document:
Error: You are no longer connected to creative cloud applications
Kind regards
Sheena
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Creative cloud tells me that it cannot connect to the adobe servers. It worked fine for about a year. Now I can't access any of my programs.
I was not able to launch Lightroom or Photoshop to round a week now.
I'm losing money. Help.
Pay your membership subscription on time or lose access to your work, your programs and potentially your livelihood.
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