I bought 10 items on the disk and now need to install it on a new computer that lacks a dvd player. Download it from the Adobe site?

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• I have Adobe Acrobat Pro and now want to install it on my new computer.

  I have Adobe Acrobat Pro and now want to install it on my new computer.  I downloaded Adobe Acrobat DC (could not find Adobe Acrobat Pro), and now he tells me that my serial number is not valid.

  which version of acrobat you are looking for?

  If acrobat x or newer, Standard of Acrobat DC, XI or X or download Pro versions

• I bought Lightroom 3 several years ago and have regularly updated through 5.  My new MacBook Pro has no dvd player.  How to make LR on my computer under my current license?  I don't want to use the cloud for this subscription.

  I bought Lightroom 3 several years ago and have updated regularly thanks to version 5.  My new MacBook Pro has no dvd player.  How to make LR on my computer under my current license?  I don't want to use the cloud for this subscription.

  Hi dw,

  You can download Lightroom 5 from the link below:

  Download Photoshop Lightroom

• Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this.

  Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought (LIGHTROOM 6) on the Adobe site, but download is wrong, how can I download the program again?

  I bought (LIGHTROOM 6) on the Adobe site, but download is wrong, how can I download the program again?

  Hi cosimot,

  You can download Lightroom 6 from this link: Install Photoshop Lightroom

  Could you please explain the exactly the problem you are having and what is wrong?

  Kind regards

  Claes

• I recently bought a new computer and need to install CS5 on my new computer.  Where can I find a download for this program?

  I recently bought a new computer and need to install CS5 on my new computer.  Where can I find a download for this program?

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• I need to install CS2 on my new computer.  Adobe sent me a link to install the latest version of CS2.  It won'taccept my serial number that is on my CD.  I can install it from the CD, but it also wishes to that serial number m and then disconnects when I

  I need to install CS2 on my new computer.  Adobe sent me a link to install the latest version of CS2.  It won'taccept my serial number that is on my CD.  I can install it from the CD, but it also wants my serial number and then disconnects when I get my serial number.  The only way I can use it is to use the trial for a month.  I called Adobe today and they said I would need to go to the chat room.  No one answers.  I finally got someone to answer this afternoon and after an hour wait so she can check the solution she sent me to the same link that my serial number doesn't work with.  I tried the cat new tonight and got the same message to be patient and go to the forum.  I waited over an hour and then Adobe cat simply disconnected.  I guess it has expired.  Anyone has a solution.  I don't want to move to a monthly plan.  CS2 does everything I need to do, and he is already paid.

  You do not use your old S/N, it is not good. Follow the instructions on this link:

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• The CC CC cleanup tool remove from my computer and allows me to install again on a new computer?

  The CC CC cleanup tool remove from my computer and allows me to install again on a new computer? I fear that Adobe's going to think I always CC on the computer and not allow me to install (it's the second machine I use on my driver's license). It's a working machine and it will disappear while I'm away from the office, so I only have a possibility to get this right.

  Hi John,.

  You can use the CC cleaning tool to remove CC apps to your current machine, but do not forget to disconnect from them before uninstalling.

  Connect and disconnect activate Cloud Creative applications

  Once you disconnect, it will disable the CC of the current computer and then you can activate it on the new machine.

  Kind regards

  Sheena

• Photoshop elements 12 file archive part is missing, and I can't install it on my new computer.  How to solve this?

  I downloaded the two parts, but when I try to install it I get an error message that says:

  The file archive part of Adobe Photoshop elements 12 is missing.  You need all parts in the same folder in order to extract the Adobe Photoshop elements 12.  You can download all the parts.

  So, how can I find the missing pieces?

  I use windows 8

  you need both exe files 7z.  put them both in the same directory and double-click on the exe file.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought Adobe Acrobat 8 Standard and Photoshop Elements 6.0 in 2008. I now need to load it on a new computer. I see in these purchases downloaded in my account, but I can't access it. Help, please! Is there a CD that can be sent to me, or another

  Help, please!  I downloaded on the internet and have my serial number.

  Generally, you will have to go back to the original download and use it. If you do not save the download, you can be out of luck. If the new machine is a machine to win 8, AA 8 probably won't work in all cases. Not sure about PhotoShop. The use of the standard which makes it even more difficult. There are downloads for the Pro, but not so well understood STDS. You can try to Adobe Acrobat X (10) Pro, reader and the continuation of the direct download links | ProDesignTools to see if you can find a copy.

• I don't know where is my windows XP disk and I want to install Korean on my computer. Help, please!

  I don't know where is the disk and I need to install this. Is said that this may already be on my computer but I don't know where to find.

  Some CD of Windows XP can be stored on the computer in C:\i386, but you will not be able to reinstall Windows from it. If you do not have the CD, try to contact your manufacturer.

• I created a document with textedit, and now need to add a password

  I created a document with textedit, and now need to add a password to this document that exists.  Is it possible to do?

  I'm afraid that there is not.

• I bought there are elements adobe 6 and want to install it on my new computer. However, I do not see anywhere to download the software and I do not have a disk. How can I install on my new computer?

  I bought there are elements adobe 6 and want to install it on my new computer. However, I do not see anywhere to download the software and I do not have a disk. How can I install on my new computer?

  As far as I know, download the oldest version of items is 7

  kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859

• Hello, I would like to install items 13 on a new computer that I go to.  I bought elements 13 and installed on my old computer. my serial number is < deleted by the moderator >.  Sorry, but I cannot determine how to

  Hello, I would like to install items 13 on a new computer that I go to.  I bought elements 13 and installed on my old computer. my serial number is < deleted by the moderator >.  Sorry, but I cannot determine how to do from your download page. Thanks a lot, my email address is < deleted by the moderator >

  Reference: http://www.adobe.com/downloads/other-downloads.html

  I hope this helps.

  Concerning

  Megha Rawat

• I bought the last 13 items for download, but I clicked on the link Windows, I own a Mac, how can I change the Mac platform? The Adobe site suggests what it automatically detect that I won a Mac and a change of the platform is so?

  I bought the last 13 items for download, but I clicked on the link Windows by mistake when I bought it, I own a Mac, how can I change the Mac platform? The Adobe site seems to indicate that it automatically detect that I own a Mac and change the platform, what then? I can't find anything (probably to the search in the wrong place) on Returns or cancel my order. Any suggestion would be great, thanks.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Get help with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html