I bought 13 PS elements and did not know that the Windows Vista operating system is not supported by this version.  How can I exchange the PS13 bought for a version of Photoshop that supports the Windows Vista operating system.

Similar Questions

• When I try and load this brush pack I bought, he says "because this file is not compatible with this version of Photoshop.

  Ive restarted photoshop several times and it still does not work im on photoshop cs5 and I did have this problem for a while but again it's an abr file.

  If this problem persists, check that this brush pack is compatible with photoshop cs5-also, it would help a lot to know these things: If your photoshop work on an apple operating system or the windows operating system over which version of the operating system. Other things that could harm this pack brush work are its installed incorrectly or in the wrong place can also reset preferences cs5 help. Finally if what you initially posted is true and or exact-"-when I try and load this brush pack I bought" he says "because this file is not compatible with this version of Photoshop" then this is exactly like a Pack of Brush that will not WORK with CS5.

• I want to unsubscribe and no response on the phone or the paguina can cancel and send it to me at an another paguina where did not help me at all, how can I unsubscribe?

  I want to unsubscribe and no response on the phone or the paguina can cancel and send it to me at an another paguina where did not help me at all, how can I unsubscribe?

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• The information about the registered printer are not compatible with this version of Photoshop

  Hello

  I hope someone can help us. I'm a COMPUTER technician in a school, we have about 500 machines to Windows 7 64 bit with around 600/700 users - 200 machines have the CS5.5 Master Collection on which is installed. We have an intermittent problem with printing from Photoshop (32-bit and 64-bit versions). Our printers are for the most part, the (modern) HP LaserJet printers, but we have an inkjet Epson B-510DN and some copiers Xerox too. The drivers are all installed on a central print server running Server 2008 R2 and shared via the client computers group policy.

  In the rooms where Photoshop is installed, intermittently when a student goes to print, we will receive the following error message:

  Saved printer information are not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before you print.

  Photoshop will be gray and then the button "Print" and will not let the user print again. The strange thing is that we can still print from other software such as Microsoft Word or Microsoft software or even non - same Illustrator will print. It just seems to be Photoshop it's has all the problems.

  This occurs when you print to a printer on the site, 90% of whom are HP. As a general rule we set up all of our HP printers with HP PCL6 universal print driver because it facilitates the management of the various models of printers, and we did not limit ourselves atall yet. We are aware that the Adobe software is "preferential" for Postscript drivers, but aren't our printers, HP PCL is their mother tongue. We tried to change a printer for the Postscript UPD driver to test but he brought no improvement. We also saw the issue in depth altogether with our Epson B-510DN, which is configured with the newer model specific driver Epson as uses our photography service. As we see with different printers, I don't think the printer drivers are to blame - unless someone want to prove me wrong.

  Like I said the problem is intermittent, and we are having trouble tracing it down for a user, computer, or a software problem, as it is so intermittent. Has anyone another considering cela and managed to overcome? Given that it only happens in Photoshop is this a bug that Adobe have recognosed and fixed the CS6? The only solution we found that he must go in printer, change the default printer from one to the other and vice versa - cela seems to shut up Photoshop.

  Thank you, Dave.

  Here's the answer that I received from Adobe, and it worked.

  'Ok. Try to open 'print', while holding the space bar; He ignores all the saved values. "Also, make sure that the correct printer that he set as default.

• DIRECTOR SAYS PHOTOSHOP IS "UPDATE" AND IS NOT A CLICKABLE LINK. HOW CAN I DOWNLOAD IT?

  MY PHOTOSHOP TRIAL HAS EXPIRED. I BOUGHT AN ANNUAL SUBSCRIPTION. WHEN I CONNECT TO MY ACCOUNT, PHOTOSHOP IN MANAGER SAID 'DAY' AND IS NOT A CLICKABLE LINK. HOW CAN I DOWNLOAD IT?

  Hi [email protected],

  Pllease follow the steps in the KB and try to download or install Photoshop: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html .

  Kind regards

  Romit Sinha

• Could not complete your request because the file is not compatible with this version of Photoshop.

  Hi - I tried for a few days in order to reopen all file ive created with photoshop cs5 but ketting the same message "Could not complete your request because the file is not compatible with this version of Photoshop."

  the file is a psd file (just the regular photoshop save as an option) and the file in photoshop consisted of a quicktime movie file - which stood on a layer... (which I could rub through in the animation timeline) and a new layer video in which the individual frames, I drew some images with the brush.

  I can play the video with two video layers in ps cs5, but when I record and try to open I get the message "Could not complete your request because the file is not compatible with this version of Photoshop."

  I have no antivirus or norton... programs etc on my computer

  and ive tried to do this on a mac and a pc and get the same result.

  its crazy because im saving the file with the same im version tries to open it with.

  any help meet me would save a looming deadline.

  Thank you

  I noticed that the psd file is only about 10 MB, but the movie quitime file (as a stand-alone file - (before that I made in photoshop is 650 MB)) - is this a problem?

  Have you installed all the updates to Photoshop CS5? (the current version is 12.0.3)

• If I start Photoshop I get 3 error messages: 1. FastCore-Routinen-Modul 2. MMXCore-Routinen-Modul 3. Mehrprozessorunterstutzungs-Modul could not be loaded because the tool does not work with this version of Photoshop.

  FastCore-Routinen-Modul could not be loaded because the tools does not work with this version of Photoshop.

  The MMXCore Routinen module could not be loaded because the tool does not work with this version of Photoshop.

  The Mehrprozessorunterstutzungs module could not be loaded because the tool does not work with this version of Photoshop.

  Hi zimlo,

  Please check the below link which may help you:

  https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Sarika

• I want to download a Muse Site, I did not create, using Muse. How can I do this?

  I want to download a Muse Site, I did not create, using Muse. How can I do this?

  Thank you.

  Hello

  You need get the file .muse for this site. Once you have the .muse file, you can open in your computer or any computer using the Muse and edit.

  Kind regards

  Aish

• I downloaded a demo and do not want to continue.  How can ensure me that I am not charged

  I downloaded a free trial version and do not want to continue.  You make it impossible to find a way to let you know NOT to me to pay for a subscription.  How can ensure me that I am NOT charged!

  Hello

  You will not be charged as long as you provide no payment option to Adobe.

  You can continue to use your 30 days trial period and then he must invite you to buy membership.

  Kind regards

  Sheena

• My copy of Firefox (currently 15.0.1) is updated automatically but did not, so since August 2012, how can I fix?

  The "Restart to update" button shows and did a restart, but there is no update.
  I checked under 'OPTIONS': in the section "Advanced" tab Update 'automatically install"is selected. "Warn me if this turns off modules" & "Use a background service to install updates" is both checked.
  I can download and install the latest version of Firefox, but how can I automatically keep it up-to-date?

  Hello
  Thank you. That would explain it.
  When I migrated to Windows 7 was also when I first set up a separate account with a regular account for use "on a daily basis.
  Which is when the automatic update has stopped!
  Thanks again.

• Could not complete your request because your file is not compatible with this version of photoshop

  Really need help on this one...

  I worked on this psd for WEEKS and now this happens... is it possible its opening? Even if I could open as a jpg file, then turn this jpg on a psd (modifiable) work?

  Thank you very much!

  It seems that the file has been damaged. PS is very strict and tiny glitch, says in the header of the Image it will lift off the coast.

  I would look to open the image in another program - who can read from the PSD. I use ThumbsPlus (shareware), but believe that the free IrfanView can do this too (more probably a dozen other programs, like the PSD is now an industry standard). For problem files, I just opened, and immediately a Save_As, choosing the PSD format. I love not to never overwrite original file - in case something goes very wrong. Usually that open and Save_As will fix things. Many other programs is less sensitive to little things like an incorrect header and then write a correct and complete header, PS works now with.

  Good luck and hope that corruption is not too bad allow the file to be opened in one of these less strict programs.

  Hunt

  PS - it works very well with incorrect headers in JPEG, which is much more common than problems with the PSD in my experiences.

• Could not load the module of mmxcore routines because it does not work with this version of photoshop?

  I get the message above when starting Photoshop CC 2014. Click OK and it loads fine but just a bit boring. Seems to have happened since the update on 5 August. Photoshop shows as version 14.0.0 final although CC App shows as up-to-date. Wouldn't be version 14.1?

  Decided to uninstall & then re-install & problem don't sort - no error message and now on the latest version - 2014.1.0

• ACID Music Studio is not compatible and will not load on my computer / how can I download 64 bit / by advice from geek squad have characteristics

  product downloads and then disappears when you try to install. I tried compatibility says not compatible. It is a 32 bit program have 64 bits. How do I down load 64-bit

  This isn't a matter of 32-bit/64-bit.  32-bit Windows 7 programs run without any problem on both 64-bit Windows 7, although the reverse is not true.  The website of Sony presents the program compatible with Windows 7, and they offer no 32-bit versions and 64-bit separate (as is true with many, if not most of the software).  I would contact their support download and installation issues.

• firefox says there is a problem of docu on "Facebook" and will not let me in. How can I solve this problem?

  It is said there is a problem of security and facebook.com login can not be trusted. Thus it without even opening the web page so that other browsers can.

  Please fix this.

  high, the real facebook does not use "trusted versigin network" as the authority of certification, but DigiCert High Assurance CA-3: https://www.ssllabs.com/ssltest/analyze.html?d=facebook.com & s = 173.252.120.6 & hideResults = we

  This could be an indication that it is malware on your computer or connection, try to intercept your traffic network secure, a bit similar as described in the http://dankaminsky.com/2011/08/31/notnotar/

  do you get the same "network of trust versigin" certificate when you try to access facebook on another browser?

• save some documents that I go to the Gallery of windows and then used open: said he did not support this format. Why?

  I have Notepad and saved the words for example and then when I try to display, windows Gallery stands up and says not supported with this format.  Why?

  Hi jackiechavez

   

  1. you save the files as text (.txt) file type?
  2 have you tried registering the information in the Microsoft word document?
  3. the problem occurs with any other information saved in Notepad or another Notepad file?

  I suggest to save the Notepad document into a txt file and then try to open the file. To work around the problem, you can also try saving the information in Microsoft word document (.doc) format and then check if the document opens correctly.

   

  I hope this helps.