I bought a convertiser from PDF to Word and I paid $ 30 to get the service for a year... I'm trying to convert a document at the moment and it says I have to buy again :(

I bought a convertiser from PDF to Word and I paid $ 30 to get the service for a year... I'm trying to convert a document at the moment and it says I have to buy again

What should I do?

Hianneb50550174,

Make sure that you have installed Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support, then sign using your Adobe ID, where you have the subscription, the Adobe export in PDF format. Then follow the steps in this KB document using Acrobat Reader. Export PDF to Acrobat Reader DC to export PDF files.

You can also use this service online at https://cloud.acrobat.com/exportpdf

Kind regards

Nicos

Tags: Acrobat

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