I bought a membership, but he still asks me to buy Acrobat

Similar Questions

• My Lightroom and first trial has expired, I purchased a plan for her, but adobecloud still ask me to BUY, reinstall all apps won't help

  My Lightroom and first trial has expired, I purchased a plan for her, but adobecloud still ask me to BUY, reinstall all apps won't help, time system is allowed.

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html .

  Note: Make sure that reset you the hosts file.

• I have a full membership, but am still being charged to buy illustrator

  Hi all

  
  I tried and tried to contact adobe customer service regarding this issue, but I can never get through on the cat. I have also searched the forum but can't find not everything related so I apologize if it is mentioned elsewhere.

  I'm on full membership, but I always wonder about buying Illustrator in the desktop application. I initially ran it on a trial, so now I have just the text "trial expired" and the "Buy" button blue next to him in the apps fall down.
  

  I need it as soon as possible for a work so any help would be appreciated.

  See you soon,.

  Lisa

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought a membership, but still show me signs of the trial

  I bought a membership, but still show me signs of the trial.

  Where I am able to get the serial number? Abobe company will send me an email?

  Please try to log in & out of the CC desktop application to activate. Connect and disconnect activate Cloud Creative applications

  It should work.

  Concerning

  Stéphane

• I follow the plan. But he still need me to buy the app. It shows that the trial has expired. And then I had to buy. He asked to sign and said: I have subscription to use.

  I follow the plan. But he still need me to buy the app. It shows that the trial has expired. And then I had to buy. He asked to sign and said: I have subscription to use.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I bought the membership. but now I use the trial and the system say there aren't any purchased item.

  I bought the membership. but now I use the trial and the system say there aren't any purchased item.

  Try to perform the steps mentioned on link below

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

• Plan photography installation in a computer of a second, but it is still asking me to buy again.

  Hello!  I have the plan of photography from adobe directly from Adobe.  I pay every month through my credit card.

  My command #10933799659.

  Today, I have install creative cloud on my second computer and always fail. Creative cloud still ask me to buy it.

  I already sign, but it does not work.

  How can I do?

  Thank you!

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• How can I use tools in Acrobat Pro ms? I have Acrobat Pro DC. When I try to use a tool, let optimize PDF, delete pages; Add pages, etc. I click the icon, but rather to open the toolbar, it takes me to a web page and ask me to buy Acrobat Pro DC. Then

  I have Acrobat Pro DC.

  When I try to use a tool, let optimize PDF, delete pages; Add pages, etc. I click the icon, but rather to open the toolbar, it takes me to a web page and ask me to buy Acrobat Pro DC.

  So, what should I do?

  It's what he would do if you were using the reader instead of Acrobat.

• I am trying to edit a PDF file and it still tells me to buy Acrobat Pro, but I have already and am refunded until May 15, 2015

  I am trying to edit a PDF file and it still tells me to buy Acrobat Pro, but I have already and am refunded until May 15, 2015

  A common cause of this is buy Acrobat Pro, but not use it. Instead, some people not to install Acrobat Pro, or they install but continue to use the free Adobe Reader software. Check this. Adobe Reader (Acrobat Reader) and Acrobat Pro are two completely different applications.

• purchase confirmed, but still asking me to buy programs to use

  I just bought cloud creative adobe for students and I must have misspelled the address e-mail or something as he confirmed the payment, but it asks me to buy the programs when I connect? I need to use the now urgent software, that's why I bought it. Please please can you advise and help.

  Sorry and thanks for your time

  Jennifer price

  In this case, you must contact Adobe customer service,

  They will surely rectify the error in E-mail ID.

  Click on the link below and then click on still need help button and click on the Chat option.

  https://helpx.Adobe.com/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp

• Hello I have a creative suite 5.5 and I installed on my new mac and it disabled since the old but its still asking me to disable another computer

  Hello I have a creative suite 5.5 and I installed on my new mac and it disabled the old but its always asking me to disable another computer how can I fix this problem

  I can't work on my new mac because of this problem

  Deactivation requires the opening of the program and choosing the option deactivate.  If you uninstalled only the applications, which did not turn them off.  Try to contact Adobe support via chat and ask them to reset all the your activations.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat

  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• Hi I bought a creative cloud for business applications downloaded, but still asks me to buy them, it shows the free trial version and has a countdown.

  I can't use Active brushes etc.

  What is the solution?

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• I bought the CC, but I still get a 'trial' notification when I connect

  I bought the CC for a year still whenever I connect Photoshop, I get a notice of 'Trial' arise. sometimes at the beginning and sometimes at the end.

  Please refer to the suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• I bought my card, but its still telling me I don't have access when I try to open in design.

  So, I bought the student of my Adobe Creative cloud subscription version and it was on sale for $ 200 at the student store.  I went to www.creativecloud.com/educard and entered the code on the back.  I don't remember my password so I had to reset that, but once I reset it, I wad leave the registration page and when I tried to re type in my code on the back, he said, he had already been used, but when I try to open in design, told me that I need to renew my subscription

  The card was bought under your email address. You just need to activate your membership.

  Please see:

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

  Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  I hope this helps.

  Concerning

  Megha Rawat

• I changed to a free membership, but you always ask me to pay

  I chane my free subscription but I always blocking mail for without any success to pay

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp