I bought a new computer, I had a subscription on the old computer. So I put on my new computer. It worked fine but since yesterday to publish this message "Login Required" mandate the evaluation software. I don't understand why, what can I do?

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  I don't understand why I can't login my account using mozilla but with googlechrome fb, I am able to do... Mozilla can load the fb site but cannot access my fb account... I'm uncomfortable with the use of mozilla as my browser... pls help thanks

  • "Clear the Cache": Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.
  • 'Delete Cookies' of sites that cause problems: Tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the Add-ons is the cause of the problem (switch to the DEFAULT theme: Tools > Modules > themes).

  • Makes no changes on the start safe mode window.

  See:

  • Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox

• my Windows xp pro computer was working fine, but after five days, when I stat from my computer I could show only the information of the bios on the screen and then the screen freezes

  my Windows xp pro computer worked fine but after five days, when I stat my computer I could show only the bios information on the screen then the screen freezes, then I started ahead of time the computer starts at mode, but once again he the disply frozen. I couldn't start my computer. I have a lot of data in my hard drive. What can I do to start computer or recover my data?

  First run Memtest86 +:
  It runs from a floppy disk or CD and should eliminate or confirm if your one or more of your memory
  sticks are bad or the values of the SPD in the BIOS are correct.
  Let it run for as long as you can: 2,4,6,8 or several hours (at least 3 full passes), if no errors, then your RAM is OK.
  http://www.memtest.org/
  Memtest86 + Guide/How To (use the.) ISO to create a bootable CD)
  http://www.overclockers.com/forums/showthread.php?t=409152

  Test your player - create a Bootable CD:
  Ranging from 5 to 20% (depending on the manufacturing) new hard disks are defective.
  Test your drive with the car manufacture utility.
  If you have a new hard drive Seagate the very next thing would be to download Seagate Seatools
  (bootable CD) and check bad sectors:
  http://www.Seagate.com/WW/v/index.jsp?locale=en-us&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

  For Western Digital readers to download the .iso from WdDiag file: http://support.wdc.com/product/download.asp?groupid=611&sid=30&lang=en

  Samsung Estool: http://www.samsung.com/global/business/hdd/support/utilities/ES_Tool.html
  Samsung Disk Manager software: http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm
  Hitachi Drive Fitness Test Software: http://www.hgst.com/hdd/support/download.htm#DFT
  Diagnostic tool available for use by customers who feel their Toshiba brand Fujitsu hard drive:
  http://SDD.Toshiba.com/main.aspx?path=ServicesandSupport/WarrantySupport/SoftwareUtilities
  Notice of suport Fujitsu disk utility: http://www.fujitsu.com/us/services/computing/storage/hdd/
  Toshiba CD bootable: (BACK Diagnostic Tool version 7.0 for IDE/ATA/SATA hard disks)
  http://SDD.Toshiba.com/main.aspx?path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

  J W Stuart: http://www.pagestart.com

• When I save from Word or Pages of Mac, Adobe Reader page numbers in the footer that I don't understand. How can I get rid of them?

  When I save a document in pdf format, Adobe pdf displays the numbers of pages down which I didn't have in my original document footers. This happens when recording the word or Pages of Mac. Is it possible to get rid of them?

  It depends on. With the player, you can not. Adobe Reader is simply to show you the pdf as it was created.

  It seems that you use Mac? If so, you can use the pdf generator Mac so should ask in the Mac forums.

• You just bought a new iPad Pro 128 GB but shows 113GB capacity is this normal?

  MY new iPad pro128GB shows that only 113 GB - this normal?

  Yes, it's normal. Capacity does not take into account system files.

• I don't understand why suddenly software won't let me export the movie My she tells me, on all projects, there is an unknown problem and won't let me export

  I don't understand why suddenly software won't let me export the movie.

  She tells me, on all projects, there is an unknown problem and won't let me export

  This is now happening to me also. I've been editing happily nonstop for two months without this problem. The same project even made without problem a few days ago. Then update WME was released - he says something about fixing bugs? Now the first fails to encode using the encoder, Cuda mercury as in the photo of the op. No other changes to the system. Sometimes the first blocks also. Also noticed before makes oblivion on reload.

  Have tried - new driver nvidia, new projects, new sequences, removal of caches, different drives, uninstall and reinstall WME and first, reset the preferences.

  Very easy 9 min chronology of rendering fine just 4 days ago. Only lumetri, masks, stabilizing warp, moment 4 k - S.redgiant

  780GTX 32GB PC with several SSD and 7200 drives, i7 6 GB, Win 8.1 64

  --

  Update: has been working through some things with care. Really useful. Looks like it's specific project. Can be exported in single CPU mode. Put up-to-date I've run some additional tests. Older project exports ok.

  --

  Update: as I am with nvidia I downloaded the driver, custom installation selected, checked the box for a clean install. (according to the Adobe support chat)

  Do not click on the "maximum make quality" for the resizing option.

  Currently works for export in 1080. Will try 4 k later but at this point, it seems that the clean install video card driver that he fixed. It's all about a k 4 timeline.

  --

  Update: the custom clean install of nvidia driver finally solved the problem. Now, I can export the same project with all settings and sizes. A big thank you to the customer supports the person (MS) to tide me over.

• Help! I tried to connect to my account of Cloud to work in after effects to another computer to adobe. My payment plan appears as the "free plan" so I can't use one of the applications now. I give the whole pack every month so I don't understand why that'

  Help! I tried to connect to my account of Cloud to work in after effects to another computer to adobe. My payment plan appears as the "free plan" so I can't use one of the applications now. I give the whole pack every month, so I don't understand why this is happening. I really need to work now and I can't. Great work Adobe Cloud. Any suggestions on what can I do? Thank you

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Why can not pay monthly software, well that is enough money in the account. I do not understand why not go to pay each month as we did before.

  Hello, I have a problem with adobe photoshop. for some time cannot pay monthly software, although enough money in the account. I do not understand why not go to pay each month as we did before. Since June adobe never had money on the account, although enough money in the account.

  Hi Tina,

  Please contact support by calling/chat for the billing of related queries.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Don't understand why can't listen to videos on the web sites ie HULU and ads. Using Vista + Adobe Flash player.

  Don't understand why can't listen to videos on the web sites ie HULU and ads. Using Vista + Adobe Flash player

   

  Hello

  1. what happens when you try to play videos on the mentioned website?

  2. you use Internet Explorer browser to play videos on the mentioned website? If so, which version?

  3. are you able to play videos on other websites like YouTube, etc?

   

  See the following article: If you use the Internet Explorer browser.

  The video problems when you use Internet Explorer:

  http://support.Microsoft.com/kb/2532294

• I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for b

  I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.

  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html

• I have a studentlicense for a year, but when I download illustrator, it just gives me a free one month trial... I really don't understand how I can solve this problem to a one year license...

  I have a studentlicense for a year, but when I download illustrator (for example), it just gives me a free one month trial... I really don't understand how I can solve this problem to a one year license...

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• In the attached VI I do not understand why given domestic business structures are not transferred in the table.

  In the attached VI I do not understand why given domestic business structures are not transferred in the table.

  Thank you.

  The VI has yet InfoCluster.ctl.

  If you don't bring anything in the cluster, you should always pass the cluster via.  You run the same question ' use default if Unwired "as before.  The presence of these "case bundleless" begs the question why you have these States because they do nothing.

• I just got a new Macbook Pro when I reinstall my CS4 Master Collection everything works fine, but I can't get Acrobat 9 pro to get the serial key

  I just got a new Macbook Pro when I reinstall my CS4 Master Collection everything works fine, but I can't get Acrobat 9 pro to get the serial key

  OK, it worked. Someone suggested dismantling drives all connected. In fact, no luck. But while all the disks were taken out and closed all applications I uninstalled Acrobat Pro using the application in the folder Acrobat Pro. Then I went back to the installer and have already told him only to install Acrobat Pro. Once done everything first, I opened Acrobat Pro. He asked to install some extras and I said no a few times. It opened and worked on a test pdf. With her still open I tried to open Acrobat Distiller. He did not ask a serial number, but I wanted to just install an extra. I said no again and it finished opening. Wanted to be my default PDF application but an extract which is better so I said, person not the last time. He has worked to create a perfect pdf of an Illustrator EPS. Hope this works for you also.

• Need to disable CGI, I have two-factor authentication, but I don't have the phone number or device with me. What can I do?

  Need to disable CGI, I have two-factor authentication, but I don't have the phone number or device with me. What can I do?

  For Apple ID - Apple Support two-factor authentication

  If I can not connect, how I again to access my account?

  If you can't sign in, reset your password, or receive verification codes, you can account recovery application to restore access to your account. Account recovery is an automatic process designed to help you back into your account as soon as possible while denying access to anyone who might be impersonating you. It may take a few days - or more - depending on the specific account information, you provide to verify your identity.

  It will be your option. If you try to find an iPhone with locking Activation that you don't remember the password, you can remove the account from the iPhone with the help of Apple's Support with the receipt of the initial purchase of the iPhone as a way to prove that you are the real owner of this iPhone.

• I am trying to open a file and make me notice that the required index.xml file is missing. Is it possible to access the file? I don't know why this happened.

  I am trying to open a file in Pages 09 and am getting notice has the required index.xml file is missing. Is it possible for me to access the file? I don't know why this happened.

  You open a file with Pages ' 09 Pages 5.x.

  You need to right-click on the file and open it with Pages 5.x (the one with the orange document icon).

  Peter