I bought a plan and is like I didn t buy, why? I want to install!
I purchased a plan with all applications, but it tells me I have to buy, the test versions appear
Try to perform the steps mentioned on help link below
Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC
Tags: Adobe
Similar Questions
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I am a registered owner of Lightroom 6 but my old computer (PC) is dead and is seemingly irreparable... I just bought a MacPro and would like to know if it is possible to download the Mac version 6 on it without having to pay for another license.
Hi Charlay,
Yes, you can download Lightroom on your Mac computer from this link: Install Photoshop Lightroom
And you can then activate Adobe programs on two machines, you will be able to activate it without having to buy it again.
Kind regards
Claes
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I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???
Please have the link below to download correct application download Creative Suite 6.
Please answer in a private message serial number that you use to activate it.
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I recently bought a macbook. I want to download photoshop elements on it. I already have elements of purchases on a windows platform. Is it possible to use this purchase with the mac or will I need to purchase?
Assuming that you mean that Adobe Photoshop Elements or Adobe Premiere Elements, if you purchased an earlier version of it, then you are probably correct to go with installation on a Mac, because the licenses/serial numbers older versions supported for Windows and Mac. If this is the latest version, then you will probably need to contact Adobe Support directly to see about replacing the platforms.
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I just bought a plan and keep getting a message unable to connect to Adobe when I type in my user id
I just signed up for the plan of cloud of student and cannot cross the message failed to contact Adobe to finish
installation. Help
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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Is this right?
If it's illegal what I do?
You can install the software on two computers. These two computers can be Windows, Mac OS, or everyone. It can even be your desktop. Its an individual Member for only one computer can be used only once.
Kind regards
Hervé Khare
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Installed Photoshop elements 13 on old computer in December, old computer, crashed this week had to buy new computer. Tried to install and received the following error message: the product you want to install is not a genuine Adobe software and appears to be counterfeit. What now?
Try warning: "Adobe genuine software Validation Failure...» » | Windows
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Hello, I just bought the plan of photography, and it does not load.
So I bought the plan of photography, I downloaded CC, she, very happy for my installed programs. But then, the loading screen would not actually load. I let stand overnight, still doesn't load. I restarted my computer, hoping that he freshen up and charge. But now it comes out black. This is what it looks like:
Https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html black screen
or
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I bought the creative cloud for a year and I want to add Illustrator. I am also a teacher and would like the discount. How can I change the info? I have an ID and pay the heel of the school.
Hi Angie,.
I see that you purchased a plan of photography under the same email that you use with the forums.
Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.
You can buy the complete creative cloud, as well as with discounted prices.
Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud
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I bought WINDOWS 7 from a 3rd party and looks like it's been hacked
I bought WINDOWS 7 from a 3rd party and looks like it has been hacked. I would like to come back to Win Vista, my laptop came with the manufacturer. I have the Vista product key sticker, how can I find the software to reinstall it?
Thank you
Hello
Here are the different ways to reinstall vista
Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer
Ask them of the exact key sequence
or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
http://www.theeldergeek.com/Vista/vista_clean_installation.html
How to replace Microsoft software or hardware, order service packs and replace product manuals
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Original title: installation of Windows 8.
If you bought a laptop and you want to install Windows 8 Professional, can install you it directly or you must have a base like Windows 7 Stater license?
Hello
The only FULL of Windows 8 Pro version would be the OEM System Builder... everything else is an upgrade...
Unlike Win 7 and earlier versions, Microsoft is not offering one COMPLETE Win 8 other than OEM package...
The difference is that the OEM version has no support from Microsoft... If you have a problem, you are on your own... Just enjoy the Forums and for any issues that arise...
Providing that there are drivers available for your laptop to win 8, it should work...
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Bought a first pro plan and it still says trial expired and not to validate.
Bought a first pro plan, and it still says trial expired. Contacted Support, no answer, can someone help me please?
Hi RayanChehab,
My sincere apologies for the delay and I replied to your other post.
5 days of no response from staff
Thank you
Ilyes Singh
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Good night bought a pack and your lightroom photoshop lightroom price 12,90 EUR has been scaricoto, photoshop, because I just downloaded the trial version? I thought it was all inclusive! like the previous version. The version I had before that I do not know why it stopped working... you know the answer? Thank you
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought the Plan of Photography - Photoshop and Lightroom. Is it possible to get Lightroom to Acrobat, or buy Acrobat separately as well?
Any help would be appreciated!
The special scheme is a plan, but you can buy an additional subscription to any other program pricing and creative cloud composition plans | Adobe Creative Cloud
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bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription
Sign once Adobe Creative Cloud App and sign in again and check:
Connect and disconnect activate Cloud Creative applications
Always the same?
1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside etc folder.
Copy 2) guests of the file to the desktop and open the same thing with Notepad.
Check if you can see all Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
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