I bought a used computer, and now it says my copy of windows is not valid. Is it possible to make it valid?
I bought a used computer, and now it says my windows are not valid. Is there anyway to find the product key for my windows program? Or make my windows valid without spending money? I'm a musician who was struggling.
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, please
Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
Tags: Windows
Similar Questions
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I got my version of windows activated for about 3 years. I did a bunch of windows updates yesterday when he arrived to service pack 2, it installed and most of it then told me that my version of windows is not genuine. I'm also infallibly get error messeges that my installer of Modules of Windows has stopped working. I went to the windows genuine activation tool, and he said he couldn't tell if my windows was genuine or not. I have a sticker with the product key on the side of my computer. I tried to call the Activation Center by following the instructions to get the phone number, but my windows vista won't take me to the screen with the support of activation phone numbers.
Can I get the phone number for support?
Thank you
Lisa
Hi, Uridicy,
Try to post here:
http://www.Microsoft.com/genuine/diag/
Microsoft Product Activation Solution Center
http://support.Microsoft.com/contactus/cu_sc_prodact_master?WS=OAS#TAB4
How to find the phone number for Microsoft Product Activation Center
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I removed my xp hard drive to another computer and now it says I need to 'enable '.
http://support.Microsoft.com/kb/950929/en-us
I removed my xp hard drive to another computer and now it says that I have to 'activate' and when I try, I get a weird response and they all but hang up on me. I used this drive for many years, even the screen shows a picture of my table with flowers in a vase. What is going on? How can I get this problem?Your hard drive, installed on a computer with Windows XP was preinstalled by the computer manufacturer? If this is the case, then you have a "OEM version" of Windows which is linked to the computer first it is installed on and cannot be moved or reinstalled on another computer.
If however you have a "Commercial" of XP version that you bought in a store, then you should be able to activate by phone, be aware that move the drive from one computer to another is more often go to work and XP may have problems (device drivers and other issues). The best solution is a clean installation (after you back up your data files).
==============================================
How to activate Windows XP
http://support.Microsoft.com/kb/307890/en-usSee the section titled: "how to activate Windows XP by phone.
Also, make sure that you do not confuse the product key numbers and letters
(number 8 for the letter B, etc.)===================================================================
Blank page to activate Windows in the wizard of Windows Product Activation
http://support.Microsoft.com/kb/314935How to contact a Microsoft Product Activation Center:
http://support.Microsoft.com/default.aspx/KB/950929/en=usMicrosoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)The phone number is not working:
Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspxOnce Windows activated / Genuine Advantage Notifications:
http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
(This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)J W Stuart: Http://www.pagestart.com
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I just downloaded windows 7 on my computer and now it says I do not have a card installed, network driver what should I do?
If the computer is running XP or Vista, for example, before installing W7, it may mean that the manufacturer of the PC card or network did not have a driver for W7.
Go to the site of the original manufacture of the PC (brand/model) support and see if they make an adapter for your specific model of W7. If they do download it, to get the right version IE 32 or 64-bit as needed. If the PC manufacturer doesn't provide one, try the website of the company that makes the actual adapter and see if they do.
If you are unable to connect to the internet on this PC, you will need to download the driver on another PC and transfer it through via a USB stick or an SD card.
Is there no driver W7 made for your specific PC and its adapter, then you may need to consider buying a replacement network card and use it.
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I had itunes on my computer, but now it is said that the program is not valid, it is possible it has been deleted by accident, and if so do I need to reinstall it and how?
Hi bnmayala,
Thanks for posting. Please contact Itunes support for this issue. I have included a link to the site below.
http://www.Apple.com/support/iTunes/
I hope this helps!
Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
I bought a new computer and also Adobe acrobat Pro XI. It did not work properly. I uninstalled and tried to reinstall it, but the computer will not accept the serial number. What can I do?
You accidentally type in a redemption code when he says he only wants a serial number?
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Trying to set up the design of web premium cs6 on the new computer and I get the series numberr you entered is not valid
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
2 links that can help
-http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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Installed an old hard drive in a Toshiba laptop in another PC Dell laptop and asked to activate windows. When I tried to activate it, it didn't work and he says "this copy of Windows is not genuine". The original laptop came not with all drives, and he said to make recovery disks. I made records of discovery and tried to use it in the Dell laptop and it does not work it no more. I'm looking to find out how to activate windows. Any help will be appreciated.
It is an OEM license on the Toshiba laptop computer, the license is tied to the original machine that is why he is coming to ask you to activate.
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I bought a used computer and do not know the password to unlock
I bought a used computer. I don't know the password. The password can be removed and mine used to unlock? The former owner is not available.
Best to make a/Clean Custom installation of XP. Never can tell what the unwanted (like viruses) may exist.
(1) Note the make and model of your computer.
(2) check that the 25-character product key is always fixed to the case or at the bottom of your laptop.
3) go to the support of the manufacture web site and know what "F" key, you will need to press on when the computer starts, run a reinstallation of XP (or use the recovery media if you have a).
(4) reinstall XP and create a new user account. Note: If you use the support CD of 'Recover' you will need to re-enter the product key to activate Windows.
J W Stuart: http://www.pagestart.com
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drive rebuild has now "Build 7601 this copy of Windows is not genuine"
My disk has crashed. I bought a new disc and reloaded my system. Everything worked fine, but now, butterflies much later, I get the "this copy of Windows is not genuine". How can I get my system back to be "real"? Why not genuine message came up several months after the reconstruction of my drive?
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-usPlease run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
I had the computer for years and still run Windows XP. I have not loaded something other that add a new soundcard about 2 weeks ago. All of a sudden yesterday that it told me that my copy of windows is not activated and I have 3 days to activate - please help. The computer came with windows loaded and I have no disks etc. do something with it.
Hello
· What is the number and the model of the computer?
· What is the service pack installed?
See the link below: you are prompted to activate Windows XP or Windows Server 2003, each time that you start the computer: http://support.microsoft.com/kb/312295
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I bought this computer from a computer store in Austin, Texas, whose name is Austin computers...
They were representing the installed softeware was original...But isn't... the Windows 7 Ultimate is false...What would you...!THXBBTheir report:
http://www.Microsoft.com/piracy/reporting/default.aspx
When reporting, you will be asked to provide information about the seller.
This will allow you to get a real Kit, so you can install a genuine copy of Windows 7 on your machine.
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computer turned on today and he said that my copy of windows is not genuine-why?
When I went today only my computer says that "your copy of windows vista is not genuine" then why say build 6002. Do not understand that I bought the computer with vista installed. It was beautiful last night and I for about 4 years.
Currently, your copy of windows vista is not activated. If you have the product key with you, you can activate your copy of windows.You can find your product key on your computer or inside the Windows package installer disk-based.
Type SLUI in the search box and press ENTER key
Follow the directions on screen to activate windows
You can activate online or by phone. You need an Internet connection to activate online. Activation by phone requires interacting with an automated phone system.
http://social.Microsoft.com/forums/en-us/genuinevista/threads
http://www.Microsoft.com/Windows/Windows-Vista/quick-start/activation-FAQ.aspx
If this post can help solve your problem, please click the 'Mark as answer"or if you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Why, all of a sudden; This morning - after using this computer at home (monitor; Keyboard, reader and Internet Explorer) - have this statement on my monitor - (lower right corner) - this copy of Windows '7 Professional' is not authentic.
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Why my computer says this copy of windows is not genuine
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0x0
Windows product key: *-* - 788W3 - H689G-6P6GT
The Windows Product Key hash: yr8OHoeXhbT4dc6MxGYjdAStSPY =
Windows product ID: 00371-OEM-8992671-00008
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5CB61829-8118-4C10-B5E5-200F7737A3F2} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{5CB61829-8118-4C10-B5E5-200F7737A3F2} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 32 *-*-*-*-6P6GT 00371-OEM-8992671-00008 2 S-1-5-21-1319156964-620374894-4049371758 Sony Corporation VPCEL26FX Insyde Corp.. R0160E3 20110613000000.000000 + 000B59D3907018400F2 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 Sony VAIO 100 100 Microsoft Office Enterprise 2007 12 GW6PzcEVEDTVKeO5Ym5UUm41dBk = 89388-707-0441865-65221 14 64BC76978749586 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7600.0000-1892013
Installation ID: 002002805203431880738124432341309786285254046274856543
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 6P6GT
License status: licensedWindows Activation Technologies-->
HrOffline: 0x0004FE01
HrOnline: 0x00000000
Beyond: PASS
Event timestamp: 7:29:2013 10:26
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: LgAAAAEAAgABAAEAAAACAAAAAQABAAEA6GE6ZedtVPm81sDD7pViPYplOPhQXg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIOHi, Rebecavazquez,
You have recently added new hardware to the system? New motherboard, etc...?
Replacing the motherboard may require a new license according to the circumstances of the replacement.
Activate Windows 7 manually:
1. click on start and in the search for box type: slui.exe 42. press enter on your keyboard
3. Select your country.
4. Select the telephone activation option and brace yourself for a real person.Note: Do not press any button or say anything to an automated message. Just wait for a real human to respond.
Try this update:
Description of the update for Windows Activation Technologies
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