I bought a used laptop. How can I clean the computer and only the program that the value of the factory. It's a dv4000 HP clubhouse with windows xp

I bought a used laptop and the previous ovner couldn't remember his password since it's been more than a year she opened a session.  How can I clean the computer and restore it to that only programs that comes with it when buying or facotry settings.  It's a HP Pavilion dv4000 with windows xp?  I have not all discs.

Go here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00006110&tmp_task=useCategory&cc=us&dlc=en&lang=en&lc=en&product=464513 and click on the link that best matches your computer (e.g., Presario, Pavilion and HP Compaq Business PC manufactured and sold in 2006 or later).

Assuming that your computer is 2006 or later, following the links eventually will lead you to the following directions:


Reformatting a hard drive should be considered a last resort to solve a problem with a computer system. The hard drive can be reformatted and reinstalled the operating system, using the system PC Suite hard disk recovery. Reformatting the hard drive will overwrite all data on the disk. To preserve the data, back up the data of the user as; letters, leaves of calculation, graphics and emails to an external storage device before you reformat the disk. If the PC does not work in the Windows operating system, see reformatting since the recovery disks .
Do the following to reformat the hard drive and reinstall the operating system.
  1. Connect the PC to the power adapter.
  2. Close all programs.
  3. Click Start , click principally made programs , select System Restore and click on the PC recovery .
  4. When the recovery options are offered, select the option to perform the Recovery of PC and click Next .
  5. The PC will restart.
  6. When the recovery of the PC of welcome message, click OK to continue.
  7. In the system recovery Panel, select System Recovery . By default, the system will perform a complete reformat and will destroy all user data.
  8. Restart the PC when prompted.
As alternative method for the steps above, click Advanced Options , select the destructive recovery option and click Next to begin the reformatting process.
The PC is in original factory State and all data in the system, such as the place and the date must be reconfigured.

NOTE: any software "trial offer" has been included in the original factory image, it will be reinstalled, but it won't work (the test period will have expired).  If so any trial software is a security antivirus software or others, before connect you to the Internet, you must uninstall (using an uninstall tool provided by the manufacturer if available antivirus software) and then install your own anti-virus software.  So, you should download the uninstallers necessary and installers (or buy the software on CD) using another machine before starting this project.

NOTE 2: See the following important tips from MS - MVP PA supporter (once the restore is complete, click Start > run > winver > OK to determine what Service Pack you have):

HOW TO get WinXP SP1 or SP2 fully patched after a 'clean install': http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

1. download & save the installer for WinXP SP3 on your desktop:
http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b33b5a8-5E7...

[Yes, you can jump SP2 if you run WinXP SP1.]

2. read & take into account:
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/Windows-XP-SP...

3 connected as long as administrator, if necessary, double-click the saved file to install WinXP SP3.  Follow the prompts. Be patient and restart twice when the installation ends.

4. make the resolution method 2 here (believe me):
http://support.Microsoft.com/kb/943144

5. go to http://windowsupdate.microsoft.com . Install all required software, and then click CONTINUE. Select CUSTOM and scan | Install the critical updates of security offered. Still, follow all the instructions.

[I do NOT recommend install IE7 through Windows Update.]

6. make sure that automatic updates is enabled; FC.
http://support.Microsoft.com/kb/306525

Other references:

Free unlimited installation and compatibility support is available for Windows XP, but only for the Service Pack 3 (SP3), until April 14-09. Chat and e-mail support is available only in the United States and the Canada.

Go to http://support.microsoft.com/oas/default.aspx?gprid=1173 . Select "Windows".
XP"and select"Windows XP Service Pack 3 "

5 steps to help protect your new computer before going online
[installation clean = new computer]
http://www.Microsoft.com/protect/computer/advanced/XPPC.mspx

Measures to help prevent spyware
http://www.Microsoft.com/protect/computer/spyware/prevent.mspx

How TO get Windows XP Gold fully patched: http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

1. download & save the WinXP SP2 installer on your desktop:
http://www.Microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8...

[Yes, you can jump SP1]

1B. download & save the installer for WinXP SP3 on your desktop:
http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b33b5a8-5E7...

2. read & take into account:
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/Windows-XP-SP...

3. administrator, if necessary, double-click the saved file to install Windows XP * SP2 *.  Follow the prompts. Be patient and restart twice when the installation ends.

3B. logged on as administrator, if necessary, double-click the saved file to install WinXP SP3.  Follow the prompts. Be patient and restart twice when the installation ends.

4. make the resolution method 2 here (believe me):
http://support.Microsoft.com/kb/943144

5. go to http://windowsupdate.microsoft.com . Install all required software, and then click CONTINUE. Select CUSTOM and scan | Install the critical updates of security offered.  Still, follow all the instructions.

[I do NOT recommend install IE7 through Windows Update.]

6. make sure that automatic updates is enabled; FC.
http://support.Microsoft.com/kb/306525

References with dubbing:

Free unlimited installation and compatibility support is available for Windows XP, but only for the Service Pack 3 (SP3), until April 14-09. Chat and e-mail support is available only in the United States and the Canada.  Reach
http://support.Microsoft.com/OAS/default.aspx?gprid=1173 | Select "Windows".
XP"and select"Windows XP Service Pack 3 "

Protect your PC!
http://www.Microsoft.com/athome/security/computer/default.mspx

Learn how to protect your PC by taking the three simple steps
http://www.Microsoft.com/downloads/details.aspx?FamilyId=3AD23728-497...

Tags: Windows

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