I bought a year's license to CC through the shop of Penn State student, but enforcement is not associated with my adobe account when I connect and I have not been sent by e-mail a product key so I can validate my information. Where should I go from here?
Hello
This is my first time using Adobe CC. I am a part-time student, and I ordered the full year of the software of Penn State store subscription license. I am a student at the Pennsylvania College of Technology, they are now an affiliate of power supply.
I bought the license to receive the email that said I paid, have an order number, but I don't have a product key. I also have the same student e-mail registered with Adobe, but no order at all history when I connect. That I get that Adobe does not necessarily communicate with supply POWER or PCT.
So my question is should I just wait for an e-mail with the product key so I can confirm that I have the license and download the programs? Or is there something I'm missing that I should do?
Any advice is helpful.
Thanks in advance.
Lana K
Hello
When you purchase a creative cloud subscription you get not a serial key that's just your Adobe ID (email used when subscribing) you need to activate the applications on your computer.
If you are not able to locate your order please send your ADOBE ID in a personal message to me I will check the information and let you know.
Or, please see the links for more details below:
Using creative cloud | Creative cloud / Common Questions
Manage your creative cloud membership
To start your creative application Cloud Desktop download: Download Adobe Creative Cloud apps | CC free trial Adobe
See also, connect and disconnect activate Cloud Creative applications , download and install Adobe Creative Cloud applications
Let us know if that helps.
Kind regards
Bani
Tags: Adobe
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