I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

Similar Questions

• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• I bought Acrobat Pro DC - how can I install it?

  I bought Acrobat Pro DC - how can I install it?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Purchased license of Acrobat Pro DC. Can I use this on Pro XI?

  I recently bought DC Pro version license for Mac OS X. Unfortunately, I hate the right pane keep popping up everytime I open a new document. I would go back to the XI version, and I was wondering if you can use the key in your possession on Pro XI.

  Thanks for your help.

  Hi Jay,.

  No, it is not possible to use your key to series on Acrobat Pro XI.
  However, it is possible to hide the Tools panel permanently in Acrobat and Acrobat Reader DC

  Kind regards

  Rahul

• I'm saying to us testing acrobat pro to convert PDF to word. Whenever I try to do it it asks me to pay.

  I'm telling us the trial of acrobat pro, I registered just to convert pdf to word. Whenever I try to do it it asks me to pay. When I signed up it is said 30 days free, converts not free?

  The Acrobat 30 days trial is 100% functional; You can convert PDF files to anything that helps Acrobat.

  If it asks you to pay, it sounds like you're opening the PDF file in Adobe Reader instead of Acrobat.

• I have an active account for adobe acrobat pro DC last payment 04/04/2016. whenever I try to use it, he wants to rearrange me.

  I need a phone number for the adobe acrobat support.

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Just my computer was restored now when I try to start it, it says that I need but in the disk boot. I don't have a boot disk. What should I do?

  I got a virus and I had fixed my computer, but now whenever I try to start my computer it tells me that there is no device boot-able and for me to insert a boot disk, then press a button on any. Well, I looked through all the manuals and CD that came with the computer and not for the life of me, I can find a boot disk. It's an old unit, I bought it in 2005 and I've been using Windows XP. Then what should I do? Is there anyway to get a boot disk? Can I just buy a new form of program store like windows vista or windows 7? Please keep in mind and don't forget when you give inform me that I am unable to do anything with the tower. No internet access, no desktop, nothing, so that the download is not an option. It just starts and then tells me to put in a boot disk. So what I do/how can I remedy this? Thanks for the help!

  Hi Becca_459,

   

  1. who is the manufacturer of your computer?

  2. What is the exact error you get when you start your computer?

  I suggest you to check the computer's BIOS settings to make sure that BIOS lists and recognizes the hard disk. See the computer documentation or contact the manufacturer to find out how to check the BIOS settings.

  After you verify that the computer's BIOS detects the hard disk, restart the computer, and then test to determine if the problem is resolved.

  If the problem is not resolved, or if the computer's BIOS cannot detect the hard disk, you may have problems with your hardware. Contact the manufacturer to find out how to solve this problem

  NOTE: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from configuration can resolved BIOS/CMOS settings. Changes to settings are at your own risk.

  If it does not, you will need to contact the manufacture of equipment.

• Paid, current subscription cloud creative but saying that I need to renew to use LR and Psalm

  I have a current, paid subscription for creative cloud and the develop module is disabled on Lightroom and I can't even open Photoshop because Adobe Manager keeps popping up saying I need to connect and get a new subscription. I tried several times to signature and have renamed SLCache to SLCacheold depending on the other positions. No luck and it becomes frustrating.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I installed Acrobat reader, but I can't use it. I miss a letter with my serial number and instructions how to register

  JAG har installerat Acrobat Reader, men kan inte oversatta PDF-filer utan att prpgrammet ar registrerat. JAG saknar ett brev med serienummer och hur jag registrerar instructions mitt!

  Hi gunnarb63939487,

  Please note that Adobe Reader is a free software and it is not necessary to activate it.

  You might be using the Adobe Acrobat software and need to activate it using the serial key.

  Please click the following link to ask for help on the same:

  Installation and activation of a product to try to buy &

  Let me know how it goes.

  Kind regards

  Ana Maria

• I can't log on to my journal site walk. They say that I need to clear my cookies. But I don't know how.

  This a Walgreen through. I can get on the site, but cannot connect to the dashboard when I connect my steps every day.
  I called and they sid they couldn't help, but suggested dumping the cookies.

  It is a Thunderbird support forum, and I do not see how your question is related to Thunderbird.

  If you use Firefox as your browser, see this article.
  https://support.Mozilla.org/en-us/KB/websites-say-cookies-are-blocked-unblock-them

  If this is not your problem, the Firefox support forum would be the right place to ask.
  https://support.Mozilla.org/en-us/KB/get-community-support

• I have a new IMAC and it won't let me open up CS4, it says that I need to contact Adobe support for help and mention code 150:30 can't reach Adobe is very frustrating

  If anyone can help with a way to open the CS4 on my new IMAC.   Send a message with the code 150:30... don't know what to do.  Need your input please

  EV

  @

  Hi ev2068,

  Please follow the steps mentioned in the article.

  http://helpx.Adobe.com/x-productkb/global/error-licensing-stopped-Mac-OS.html

  So if you have used the Time Machine feature for dos applications, then I advise you to uninstall and reinstall the applications.

  Please post on the Adobe Forums.

• I noticed that whenever I try to open an internal program that adobe Reader said that I can't

  This has been happening over the last three days and try to uninsetall Adobe or something else still Adobe blocks! Notice to lovers?

  Hello

  Follow these steps and check if that helps:
  Method 1:
  Start the computer in safe mode and check if the same problem occurs:
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

  Method 2:
  Try to perform the clean boot and check if it helps:
  http://support.Microsoft.com/kb/310353

  NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

  It will be useful.

• I uninstalled Acrobat CC but I can't reinstall on the same computer

  I uninstalled Acrobat CC but I can't reinstall on the same computer, Application Manager has always said that I installed it in the computer.

  How can I get Application Manager to recognize that Acrobat has been uninstalled once, so I can reinstall?

  Found the answer, apparently I need to uninstall the Acrobat Pro XI in another folder as well. Applications > utilities > Adobe Installers > Adobe Acrobat Pro XI (double-click & Uninstall)

  The rest will follow.

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

  You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.