I bought Acrobat Pro teaching <; removed serial number >; it stopped working! I reinstalled but it still doesn't work! Help!
Is there a new policy on existing software?
Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990
Tags: Adobe
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Full version of Acrobat Pro XI retail serial number invalid
I bought a full commercial version sealed Acrobat Pro XI and when I try to record on my Adobe account, I received an error message indicating that the serial number is not valid. How is that possible? What are my options?
I was able to install it, but it keeps giving me an error code 1328 when I try to install an update. In addition, the "Product registration" and "Activate" are grayed out in the faucet as assistance from the program.
I finally got XI Acrobat to load, update and register. I had to download the new version of the Adobe Web site setup to get there. Download Pro or Standard versions of Acrobat DC, XI or X
I used cleaner program Adobe just to be safe. Download Adobe Reader and Acrobat tool - Adobe Labs
The only problem now is that the program looks like version 8 instead of 11 on my Adobe account.
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Re installed the software Acrobat Pro XI. Serial number is not valid.
I had to get a new computer and I have re installed my software Acrobat Pro XI and I'm trying to activate it, a message saying that the serial number is not valid. I have the disc for the original installation.
Error: "serial number is not valid for this product". Adobe Creative Suite
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Download Acrobat pro 11 with serial number
I am trying to download Adobe Acrobat pro v 11. The text says that I need the serial number (which I have), but when I click on install Acrobat XI pro there is no place for me to enter the serial number, and I'm not able to get beyond this stage.
Click on Acrobat XI Pro Installer > select your mode of system(Windows/Mac) > click file 1 of 1. It will start the download when the download is complete, press Windows + J keys together on your keyboard to see the downloads, click AcrobatPro... exe and start the installation.
Here are the screenshots:
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Error when installing Acrobat Pro XI (incorrect serial number)
I get error (incorrect serial number) during the installation of Acrobat Pro XI, although the serial number has been obtained from Adobe Licensing Portal (Deploy-To-ID is: 53062308).
Please notify.
Note: I have Acrobat X installed and selected for uninstall when prompted during installation.
Thank you
It seems that the site license is upward at the time of this announcement. With regard to the size of the install files I'm sorry that I did not compare the size of various languages. However, it is possible that the Arabic version of the Middle East of Acrobat may have a different Installer for volume licenses. Your best option is to use the installation from the website of license files as they must be related to the purchase and the serial number.
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Acrobat Pro XI on Win8.1 has stopped working
I bought and you use Acrobat Pro XI (teacher edition) on a Windows 8.1 machine for almost a year (363 days, to be precise) without any problem. I accepted all the updates Acrobat during the year past without any problem and improved Win8 to Win8.1 about two months, again without any problems. Then two days ago, for no reason that I can understand, when I started Acrobat, I received a message that my trial had left to 0 days. Acrobat went very well, so I ignored it (perhaps foolishly), and now Acrobat will launch is no longer at all.
I read the article on the failures of Acrobat in CS6 facility, but I don't have CS6, just Acrobat Pro XI (Teachers' edition).
My software is not a "demo". Any ideas on how to get Acrobat works again?
Hi theremin67,
Please follow the steps mentioned below to solve the issue.t
1) go to C:\Program Files (x 86) \Common Files\Adobe\SLCache show all files and hidden folders, and then delete them. (Do not delete the folder).
(2) go to C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD show all files and hidden folders, and delete them. () Do not remove the file).
(3) launch Acrobat
(4) sign in using your Adobe id and password.
Thank you
Vikrantt
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Serial number has stopped working!
I bought CS6 Design and Web Premium Windows DVD at my University, everything was OK until today when Adobe has decided that now my serial number is invalid! How can we communicate with support to resolve the problem or request a refund? Thanks in advance
You need to contact technical support of Activation:
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivat ion - prod.html
Click the Chat button at the end of the page and talk with an active agent that would resolve it as soon as POSSIBLE.
Kind regards
Ashutosh
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Adobe Acrobat Pro (part of the CS6) has stopped working.
How is - a to download a new version as part of the CS6 Master Collection? We have a product ID.
kglad links in response to #1 here can help https://forums.adobe.com/thread/1930162
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Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?
probably not.
you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.
You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.
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This weekend, I bought Acrobat Pro MYACCOUNT WATCH EVERYTHING if OK. When logging in THE msg 'Number SERIES OF the PREVIOUS VERSION' APPEARS AND the pop IMPOSSIBLE BECAUSE I JUST BOUGHT. I can't OPEN OR SAVE TO PDF files? Never that this problem before. There is apparently no way to insert an illustration of the problem? I CAN'T USE ADOBE TO SAVE OR PRINT PDF FILES.10 YEARS AGO, I COULD CUT AND PASTE WITHOUT PROBLEM, NOW AFTER HAVING PURCHASED THE PRODUCT, I LOST ALL WEEKEND AND MISSED MY DEADLINE?
THIS PROJECT IS UNDER WAY BY MONTH, STRIKES SEVERAL CUSTOMERS AND I AM VERY UNHAPPY!
[NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Hello
Looks like you bought the upgrade of Acrobat and not the full version. This is the reason why he is asking you to enter the serial number of the previous version.
I would ask you to get your product exchanged evoking the following link.
Return, cancel or change an Adobe order
Also, I ask is not to publicly display the serial numbers.
Concerning
Sukrit diallo
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I had to change my computer (too slow), I'm trying to reinstall Adobe Acrobat 9 Pro. I have a serial number that is not an upgrade, but the system ask me a serial number previus wicht I did not
Acrobat 9 pro serial number you use is an upgrade by also the installer would not be asked to select the previous (for example, acrobat 8) version.
If you are allowed to choose acrobat 7 as the upgrade, you may be able to use the serial number, error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
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I already bought an Adobe Acrobat Pro DC with order number: 10617099159, but unfortunately, I made a mistake choosing the upgrade instead of the full version. I already made the payment of US$ 199.00. is there a chance to pay deference and get the full version stander? Please advise.
Do not worry, you must contact Adobe technical support, they will certainly check and assist you accordingly.
You can simply cancel this order and then to order the full version.
[Click the button still need help and select the Chat option.]
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My laptop is dead where Acrobat Pro XI has been installed so that I will reinstall on another computer. How can I make my active serial number again?
Hello
Please download Acrobat Pro XI from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X
After downloading install it and on request provide the serial number for the XI and the product will be active.
If in case it gives you an error with activation please Contact Customer Care.
Thank you
Abhishek
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I upgraded my Adobe Acrobat in 2009 to the Acrobat 9 Pro. I had to buy a new computer so when I installed Acrobat 9 Pro with my serial number, he now seeks a number of earlier version. It has been 6 years, so I don't even have the previous Acrobat program or it's serial number. How can I get my Acrobat 9 Pro activated with my current serial number so that I can begain to use the program.
You can try to contact Adobe and see if they can help. See if you can find a proof of purchase of the old version.
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Last night, I bought Adobe Pro XI and this morning the serial number does not work.
Last night, I bought Adobe Pro XI and this morning the serial number does not work. [deleted by Moderator]
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
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