I bought Adobe Acrobat DC. We use it in a desktop environment. Is there a way to "TURN OFF" the concept of cloud for another user does not see a confidential pdf in their queue?
Is there a way to "TURN OFF" the concept of cloud for another user does not see a confidential pdf in their queue?
I tried to contact technical support to the 800-833-6687 but was put through several automatic guests and disconnected.
Hi plumasca,
Refer to this topic for help disable features/services online in Acrobat/Reader DC?
Kind regards
Nicos
Tags: Acrobat
Similar Questions
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Is there a a way to turn off the screen while using a DOS program?
I have an A4 and recently when you use a program to BACK hard drive (which may take several hours) I found that I was unable to turn the display off.
Of course, the usual display controls depend on Windows but surely there must be a way to do this in the BACK?
Hello
I don t think that there is a way to use a DOS program. All Toshiba and public services programs are designed for Windows OS and they work only in Windows environment.
I m no programmer but I think it s is not possible.
Moreover you will not find any solution to your problem. There are users looking for solutions to common problems and questions.
In my opinion, look for a solution in forums for programmers and software developers.Good luck
Good bye
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I have a serial number and request code when I bought Adobe Acrobat of TechSoup. For some reason, I can't post it after the download, and now I can't use it yet at all. Please notify.
What is the exact error you get when you enter your serial number?
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I bought Adobe Acrobat Pro 9. I used it on my computer for years with no problems. Today he gave me the following message: "license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (0)"I then uninstalled and reinstalled using the license key of my package, and I just get the same message. I contacted customer service and they told me that they are unable to support me and directed me to the forum. Please help as soon as POSSIBLE.
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I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? What should I download Acrobat or Adobe allows only the software I have?
within 1 business day pst.
You can view your account, too: Adobe ID
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Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
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I bought Adobe Acrobat Standard DC with a new computer and only got the Adobe Reader software. How can I get the software I purchased?
Hi debc6197,
Download Acrobat Standard DC following the steps in this document KB, download and install Adobe Acrobat DC if it is a subscription (make sure that you are connected using the Adobe ID, in which you have a subscription for Acrobat Standard DC.) or if it is a perpetual license download using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Kind regards
Nicos -
My analysis is contained in my question.
Basically, I bought Adobe Acrobat 9 and now am unable to operate on my new computer.
Do I have to buy a new version of Adobe Acrobat Pro? It seems that there should be an upgrade, rather than having to buy the product again?
Thank you
~ j
Hi jklebenov,
As I mentioned before that Acrobat 9 is not compatible with your operating system Adobe Acrobat required configuration.
Please use the application in a consistent environment to make it work.
Kind regards
Nicos -
- Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program. Frustrated
2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything. So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1. Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key. All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product. I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me. Bottom line, I paid for an installed electronic product and don't have no way to access to re - load. After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product. In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00. Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key. He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results. I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks! As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.
Thank you
Gene Davenport
Hi gdavenpotx,
No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.
Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.
Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.
Kind regards
Nicos -
I bought adobe acrobat for my old PC standard and recently bought a new computer. Can I move my copy of adobe from old computer to my new computer
No, don't "move". install properly using the installation files and your serial number.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC | XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 10, 11, 12, 13. 9,8,7
- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
window using the Lightroom 3 link to see these "important Instructions".
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I bought Adobe Acrobat 7.0 professional a few years before, will it still work?
I bought Adobe Acrobat 7.0 professional a few years before, will it still work? I have the CD and serial number.
Or do I have to pay a monthly subscription to convert pdf to word, use pdf reader etc.?
You may or may not be able to install Acrobat 7.0 on modern operating systems.
Also, you can no longer activate Acrobat 7.0 with your original serial number; You must download the installer and get a special serial number of this website https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
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I bought Adobe Acrobat 9 year 2009. Due to new hardware, I have once again to installthe programm. 1 or 2 two years the hotline told me that I have a free download. Now, I tried and I found the product described in my personal account, but it is not possible to download. Then I tried to download that version 9 through the community, but then my product key has not been accepted. Thanks for any help in advance, Andreas
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I bought Adobe Acrobat Professional and tried to turn it on for a while. I also had this same program on my old computer. How to disable enable it from this computer so that I can activate it on my new computer?
Hi larrygoynes,
To transfer the license from one pc to another how to proceed is to 'Disable' the license first of the older machine.
To accomplish this, you need to launch Acrobat, go to the 'Help' menu and select 'disable '.
On the new machine, you can install Acrobat and then use the serial number to 'Turn on' the software and it will complete the transfer of license.
You can refer to the KB Doc: Activation & deactivation help
Kind regards
Rave
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I bought Adobe Acrobat XI online, now of serial number problems
I bought Adobe Acrobat XI online. There is no indication that I bought an upgrade. Now, when I double-click on the icon on my desktop I get the message: "serial number you provided is valid but calling it a product was not found on this computer" How can I solve this problem?
I have traced my not in buying and to see that I accidentally bought an upgrade. 1 in 10 for Adobe for more clarity on their Web site and 0 out of 10 for the provision of useful help. I spent hours trying to find help that I didn't have to pay for. Good luck with your problem. I'm going to buy a cheap product. I thought it's safer to buy from a reputable company, but after having navigated the maze of what is presented as their support, I find more Adobe a positive experience.
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I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?
Hi dobbynation,
Please see this KB doc for help: redemption code help
Let us know if you need help.
Kind regards.
Meenakshi
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