I bought Adobe Acrobat Pro DC | Mac download from Amazon and get an error message every time
I try to install. Ive tried to use the product key provided Amazon for "redeem." It is considered to be "invalid".
I don't know how to proceed.
Here is the info on the use of a redemption code (to get a serial number and the serial number is used to install adobe programs), https://redeem.licenses.adobe.com/getserial and help purchase code them
Here is the info on the serial numbers, quickly find your serial number
Tags: Acrobat
Similar Questions
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My analysis is contained in my question.
Basically, I bought Adobe Acrobat 9 and now am unable to operate on my new computer.
Do I have to buy a new version of Adobe Acrobat Pro? It seems that there should be an upgrade, rather than having to buy the product again?
Thank you
~ j
Hi jklebenov,
As I mentioned before that Acrobat 9 is not compatible with your operating system Adobe Acrobat required configuration.
Please use the application in a consistent environment to make it work.
Kind regards
Nicos -
Try installing Adobe Indesign CS5.5 on a new computer and get the error message "setup initialization failed. Please download Adobe Support Advisor to detect the problem. Adobe support advisor is is no longer available. What should I do now?
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Adobe Acrobat Pro for Mac download and install - does not open?
I just got a new Mac when I want to download my old Adobe Acrobat Pro. It worked perfectly before.
All goes well until it opens onto the dock, after that nothing happens for example the window in the middle of the screen appears saying that Adobe does, he asks the password of the Mac, followed by the Extras 'install' button continue. The black dot next to the icon indicates that it is run, and the bar menu at the top of the screen contains just the Acrobat next to the Apple... that's where it stops.
Please advice.
Thank you.
Peter
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? What should I download Acrobat or Adobe allows only the software I have?
within 1 business day pst.
You can view your account, too: Adobe ID
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I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link for Adobe Acrobat Professional 9 and I download and run the program installation and entered the serial number and it shows incorrect serial number. I need fix the download link for Adobe Acrobat Pro Extended 9. Thanks in advance.
Windows:
Download Acrobat products | 9, 8
Mac:
N ° 1)
Click on the below link, Sign In and open Photoshop Elements download link.
Do not close the page, just keep it open.
https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements
Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.
Then click on the link below and download the installer directly mentioned in step 2.
Step 2)
http://trials2.Adobe.com/applications/Acrobat/APRO/9/APRO9_Mac_WEB_WWEFG.dmg
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I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?
What exactly does it say when you try to install it? What is the exact error message?
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Please - can someone tell me how to download Adobe Acrobat Pro for MAC? I already have the key.
How or where? Download from https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
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Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install. Error: installation failure, Setup has encountered an error that was preventing the installation. Contact the manufacturer of the software.
Thanks for posting the file install.log located in ' / var/log/install.log ' on a site so that members of the forum can have a look at the Setup log.
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I already buy Adobe Acrobat Pro for mac on September 17, 2012; But due to the formatting of my mac, I'm not able to install
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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Media to reinstall Adobe Acrobat PRO for MAC
I'm not find Adobe Acrobat PRO for Mac support. I had to perform a new installation on my operating system ' MAC OS. For now, I can't find the installer of performa download and re install the software on my machine. Help please as soon as possible. André
Hello
Since you have not specified which version of Acrobat Pro are you are looking for, please visit the links below:
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Download Adobe Acrobat products. 9, 8
Hope that helps!
Kind regards
Sheena
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- Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program. Frustrated
2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything. So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1. Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key. All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product. I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me. Bottom line, I paid for an installed electronic product and don't have no way to access to re - load. After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product. In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00. Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key. He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results. I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks! As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.
Thank you
Gene Davenport
Hi gdavenpotx,
No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.
Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.
Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.
Kind regards
Nicos -
Cloud of creative, Adobe Acrobat Pro, on mac.
Hello
I recently bought a subscription to Creative Cloud for all usual design programs, Illustrator, InDesign, Photoshop, Dreamweaver and Adobe Acrobat Pro. Everything downloaded and works great except for Adobe Acrobat Pro, it requires a serial number and won't work without it! I'm confused why he asks serial numbers when already paid as part of my creative cloud. I'm I missed something?
Here, any help will be much appreciated.
Thank you very much
James
Hi James,
There is no serial number associated with Adobe CC.
In case you still get the noise for the serial number, please check the help below document:
Creative Cloud applications ask for serial number
Kind regards
Sheena
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I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?
Hi dobbynation,
Please see this KB doc for help: redemption code help
Let us know if you need help.
Kind regards.
Meenakshi
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