I bought Adobe Acrobat Pro DC student and teacher edition. He told me that my license does not allow me to create or edit pdf files. What is the problem and how to fix it?
I bought Adobe Acrobat Pro DC student and teacher edition. He told me that my license does not allow me to create or edit pdf files. What is the problem and how to fix it?
Please visit: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
I hope this helps.
Concerning
Megha Rawat
Tags: Adobe
Similar Questions
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Adobe Acrobat Pro DC Student and Teacher Edition (Windows, English)
Hi, I bought Adobe Acrobat Pro DC Student and Teacher Edition (Windows, English), and now I can't open any PDF file, I now have me toward the screen to direct me to a store to buy again. Help, please. Thank you
Hi carmenf13081794,
Acrobat DC is compatible on Windows 7 & above. Please check the system requirements before installing the application system requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
Kind regards
Nicos -
I bought the DC license adobe Acrobat but I'm unable to edit PDF files. Whenever I try to edit a file, it shows me the payment option.
Install and use Adobe Acrobat. Do not use Acrobat Reader.
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Hello people
Received the replacement drive - thank you. However as before when I go to install the drive on my computer does not display the content of the program. He treats the drive as if it were a blank disc and asks if the disk needs to be formatted. The player does not display the name of Adobe Acrobat and if you click the drive the little swirly just keep swirling. The name of the program does not appear and when you click on install nothing happens. My computer is a Windows 10 operating system. I pass the proof of eligibility and received a serial number, but I never get the installation program.
I went to a friend and we tried the drive of his computer to Windows 7 and the name of the program showed when you click top started to install. My friends computer is a Windows 7.
Is it possible that the revised version Adobe Acrobat Pro DC isn't 10 compatible windows? Why am I having this problem? Are you able to help me? I can / t believe Windows 10 and Adobe Acrobat Pro DC would not compatible 6 months after upgrading Windows 10.
I appreciate your response and your help.
Hi waso33,
Please use this link to download & install the program on your system:- https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
And then using the serial number that you can activate the program.
Let me know if any problem will persist.
Kind regards
Christian
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I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?
Hi dobbynation,
Please see this KB doc for help: redemption code help
Let us know if you need help.
Kind regards.
Meenakshi
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I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? What should I download Acrobat or Adobe allows only the software I have?
within 1 business day pst.
You can view your account, too: Adobe ID
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I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?
What exactly does it say when you try to install it? What is the exact error message?
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I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link for Adobe Acrobat Professional 9 and I download and run the program installation and entered the serial number and it shows incorrect serial number. I need fix the download link for Adobe Acrobat Pro Extended 9. Thanks in advance.
Windows:
Download Acrobat products | 9, 8
Mac:
N ° 1)
Click on the below link, Sign In and open Photoshop Elements download link.
Do not close the page, just keep it open.
https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements
Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.
Then click on the link below and download the installer directly mentioned in step 2.
Step 2)
http://trials2.Adobe.com/applications/Acrobat/APRO/9/APRO9_Mac_WEB_WWEFG.dmg
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Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
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Version of Adobe Acrobat Pro DC student perpetual license
Hello world
I bought the version Adobe Acrobat Pro DC student DVD (or the perpetual license), and I have not activated, it still because I wonder what happens after I graduated when I can't use my University e-mail address. The license expires? or can I continue to use it?
Can I use a different email address to activate the software rather than my University e-mail address? \
Thank you
Hi pourias88,
You can change the Adobe ID email address if you wish.
Please see this KB doc for help: your Adobe ID account management
Kind regards
Meenakshi
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I bought Adobe Acrobat Pro 9. I used it on my computer for years with no problems. Today he gave me the following message: "license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (0)"I then uninstalled and reinstalled using the license key of my package, and I just get the same message. I contacted customer service and they told me that they are unable to support me and directed me to the forum. Please help as soon as POSSIBLE.
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- Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program. Frustrated
2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything. So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1. Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key. All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product. I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me. Bottom line, I paid for an installed electronic product and don't have no way to access to re - load. After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product. In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00. Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key. He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results. I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks! As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.
Thank you
Gene Davenport
Hi gdavenpotx,
No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.
Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.
Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.
Kind regards
Nicos -
I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?
Or, if you want to say, what happens if a subscription expires?
The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.
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I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.
Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.
You can check: https://helpx.adobe.com/acrobat/system-requirements.html
Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists
Concerning
Stéphane
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My analysis is contained in my question.
Basically, I bought Adobe Acrobat 9 and now am unable to operate on my new computer.
Do I have to buy a new version of Adobe Acrobat Pro? It seems that there should be an upgrade, rather than having to buy the product again?
Thank you
~ j
Hi jklebenov,
As I mentioned before that Acrobat 9 is not compatible with your operating system Adobe Acrobat required configuration.
Please use the application in a consistent environment to make it work.
Kind regards
Nicos
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