I bought Adobe Acrobat Standard DC.  During the installation, he keeps asking register previous serial number. Any suggestions?

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• I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

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  Hi williamw18489690,

  Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

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  I bought Adobe Acrobat Standard DC with a new computer and only got the Adobe Reader software.  How can I get the software I purchased?

  Hi debc6197,

  Download Acrobat Standard DC following the steps in this document KB, download and install Adobe Acrobat DC if it is a subscription (make sure that you are connected using the Adobe ID, in which you have a subscription for Acrobat Standard DC.) or if it is a perpetual license download using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Kind regards
  Nicos

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  I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?

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• I had to reinstall all my programs and data to a new disk, the old crashed. During the installation of Flash Player, I can't go any further than the password stage as he rejects. Again the username and password have been accepted without any problem to ac

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  Strangely the same problem occurs when I try to install and older version of Lightroom 4.

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  It is the OS, not Flash drive, to ask for the password.  Please refer to the FAQ what userid & password I need to install Flash Player? for assistance.

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  I even tried to use the troubleshooting of Microsoft Windows installation, this doesn't work anymore.

  I also disabled my antivirus software and tried to run the installer with the antivirus disabled, and even once, it did not work.

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  Hi Matthew,

  Please follow the steps in the below article mentioned.

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  It displayed fine. It looks good, so I don't know why there is no fields displayed when you click the button to 'Pick '. I always use the JavaScript option, but you can try the option of simplified field notation to work around the problem. You need to enter something like:

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  I've done this process over and over again. Tried to look to the top of Adobe Reader specifically for Windows Vista, but it came to an Adobe website which looked like illegitimate. I don't know, it does not only look like the other Adobe Reader download page. When I go out the the empty "Adobe Download Manager" window, Internet Explorer (which I don't use) gets up and shows this:

  

  Thank you.

  Use Setup http://get.adobe.com/reader/enterprise/ offline

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• Recently bought Adobe CC, all applications are open in mode of trial requesting a serial number. What did I miss? I don't seem to have an activation code.

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• Hello my name is Vittorio agoi about 2 years have bought a student teacher licensed cs6 master collection, which has worked fine until recently. I don't know why, but now it stop working and keeps asking for my serial number. When I enter my serial No.

  Hello my name is Vittorio. 2 years ago, I bought the master collection CS6 which worked perfectly until recently.

  Now, I get the question to enter my serial number and when I do this I get the invalid response. But it's the same number that worked before! What can I do to get it working again the CS6?

  Hi Vittorio,.

  We would like to know if you have re-installed your product on this machine. We also want to hear your version of OS.

  Meanwhile, try:

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• I need to reinstall the Creative Suite 6 on a mac and he keeps asking a former serial number, when it is not permissible for a senior is the answer. How do after that, don't forget that it is a relocation.

  Any thoughts on how to move Adobe or anyone can propose a work around. Thank you

  What version is the old serial number for?  Depending on when you purchased CS6, it could be + CS3 or CS5 +.

  You may contact the Adobe Support via chat to get help with this.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

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  To locate the serial number:
  ----------------------------

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html