I bought adobe photoshop elements13 & adobe first elments 13 and it keeps out error tells me to restart the computer, and then try to reinstall and it keeps it doing so. How to download or do I return to the store and make it

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• I downloaded Adobe first Elments 9 and now I get an Installer Windows Pop up every time I start my

  I loaded Adobe Premief Elments 9 and now I get an Inataller pop-up Windows whenever I start my computer and it cannot be deoeted.

  I have the following message;  "Windows install", the feature you are trying to use is on a network resource that is unavailable. " He futher States,.

  Click OK to try again or enter a different path to the folder that contains the HPProductAssistance.msi installation package in the box below.

  None of these options have managed over the past two weeks.

  I scanned most all forums and failed also in those

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c01631295&lang=en&c c = us & contentType = SupportFAQ & prodSeriesId = 2510609 & prodTypeId = 18972

• I just perchased adobe first elements 13 and it only allow to download the program on my computer

  I just bought adobe first 13 items and it let me download the program on my computer whenever I press the download link, it brings me to a page with the text "the 413 header length too large."

  Hi Joseph

  Try to clear your cache and cookies, you can also try downloading using another browser

  Download location: products download Premiere Elements | 10, 11, 12, 13

  I hope this helps.

  Thank you

  Varun

• I just bought adobe first 12 at the end of installation elements that it mentioned to go to apple. com and get quick time?

  I just bought adobe first 12 at the end of installation elements that it mentioned to go to apple. com and get quick time? I'm interested in doing video of time. Not sure what to do... Any help would be greatly appreciated, thanks in advance.

  EuGene

  What operating system is running your 12 items first? Have you updated to the 12.1 update 12? If this isn't the case, please do so using Help Menu/implementation of an open project.

  The latest version of QuickTime is a requirement for Premiere Elements. Among other things, without him you don't have QuickTime export presets when you arrive to the exports to publish + share/computer/QuickTime. Then download and install the latest version of QuickTime for computer with elements of first 12/12.1. QuickTime as Premiere Elements requires that it will run with you as an administrator. Is your user account with administrative privileges?

  Apple - QuickTime - Download

  Some reading material, is of your interest in Premiere Elements and Time Lapse video

  .

  http://www.atr935.blogspot.com/2013/07/PE-time-lapse-video-basics.html

  First Elements ATR troubleshooting: PE: numbered stills in Time Lapse and other Animations

  Please update us on your progress when you get a chance. For any questions, or need clarification, please are not

  not hesitate to ask.

  RTA

• I bought Adobe Lightroom 6 but I don't have a CD drive to install the program. How can I download instead?

  I bought Adobe Lightroom 6 but I don't have a CD drive to install the program. How can I download instead?

  Hi Amanda,.

  Please download Lightroom from the following link:

  Download Photoshop Lightroom

  Kind regards

  Bani

• I bought Adobe Master collection CS6 and accidentally damaged installation disc, but I have the serial number and need a software to download to install on my computer please help me where to download the software from?

  I bought Adobe Master collection CS6 and accidentally damaged installation disc, but I have the serial number and need a software to download to install on my computer please help me where to download the software from?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14 | 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought Adobe first Pro CC but I always get buy now

  I bought Adobe first Pro CC but I always get buy now. Why does. What should I do?

  Hi Julie,.

  If disconnection does not help, follow these steps:

  Sign out of the creative cloud app and exit (Quit option will be available after a few seconds).

  Move the following folders on the desktop:

  (1) SLCache

  Windows: OS Lecteur\Program Files (x 86) \Common Files\Adobe

  Mac: Adobe/Library/Application Support/Adobe

  
  

  (2) SLStore

  Windows: OS drive\ProgramData\Adobe

  Mac: Adobe/Library/Application Support/Adobe

  
  

  (3) OOBE

  Windows: OS Drive\\AppData\Local\Adobe Users\ directory

  Mac: /users / / Library/Application Support/Adobe

  
  

  Now connect to the creative cloud app and see if it works.

  NOTE: Make sure that your Anti Virus/Firewall is blocking all the Adobe activation servers. Alternatively, you can also check your file "hosts" for any changes.

  Thank you

  Regalo

• I hope you can help me.  I bought adobe captivate 8 online and when I click the e-mail link for download, it comes up with 7 programs, some are 64-bit and some are not, my computer is 32-bit.  I don't know which of these 7 to download?  All or just

  I hope you can help me.  I bought adobe captivate 8 online and when I click the e-mail link for download, it comes up with 7 programs, some are 64-bit and some are not, my computer is 32-bit.  I don't know which of these 7 to download?  All or just the 4 non 64-bit?

  I tracked down the problem with the download and installation, my windows 7 was missing a file and everything worked after reinstalling windows.  The first 32-bit program in their list was used.  I hope this can help others.

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• Hi, I am trying to confirm my new adobe first cc membership and something is not on the agenda, he know: and he know: "confirm by submitting your order, you agree to pay the total price as indicated." what this means and how can I do? Thank you

  Hi, I am trying to confirm my new adobe first cc membership and something is not on the agenda, know it: and he know: "confirm by submitting your order, you agree to pay the total price as indicated." what this means and how can I do?

  Thanks, Noa

  Hello

  This message is just to make sure of the price charged.

  Kind regards

  Sheena

• I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have a 24 digit no activation. Help?

  I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have the 24-digit activation number. Can you help me with installation?

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

• I bought Adobe first Elements 13 a month ago, I can receive a free upgrade to 14?

  I bought Adobe first Elements 13 a month ago, I can receive a free upgrade to 14?

  Please see if this helps:

  Am I entitled to a free upgrade?

  Thank you
  Blandine

• I just bought my photoshop elements 13 go to bestbuy and I think they have covered the serial number with the stickers

  I just bought my photoshop elements 13 go to bestbuy and I think they have covered the series number with stickers... any ideas how to activate it?

  Serial number are not ON the box where anyone can see and fly... Look at the INSIDE of the box for a redemption code or serial number

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I bought another laptop running Windows 7, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Do I purc

  Some time ago I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I recently bought another laptop running Windows 7 Professional, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Should I purchase an upgrade?

  Hi johnindallas,

  Yes, you reason as acrobat 4 is not compatible with Windows 7.

  Acrobat 4 is a very old version and Adobe no longer provide support for this version.

  I suggest you buy the Acrobat DC subscription or license.

  For more details on the plans & pricing, please see:

  Plans and prices. Adobe Acrobat DC

  Concerning

  Meenakshi Negi

• I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

  I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

  Hi gary Griffith,

  I checked your records and found that you bought subscription Acrobat Pro DC (at least). To download and install Acrobat DC on MAC, I would ask you to kindly follow the steps mentioned in the link below:

  Acrobat DC subscription | Download and install