I bought adoebe first pro CC how can I still CS6 do DVD and BD

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  Hi Julie,.

  If disconnection does not help, follow these steps:

  Sign out of the creative cloud app and exit (Quit option will be available after a few seconds).

  Move the following folders on the desktop:

  (1) SLCache

  Windows: OS Lecteur\Program Files (x 86) \Common Files\Adobe

  Mac: Adobe/Library/Application Support/Adobe

  
  

  (2) SLStore

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  Mac: Adobe/Library/Application Support/Adobe

  
  

  (3) OOBE

  Windows: OS Drive\\AppData\Local\Adobe Users\ directory

  Mac: /users / / Library/Application Support/Adobe

  
  

  Now connect to the creative cloud app and see if it works.

  NOTE: Make sure that your Anti Virus/Firewall is blocking all the Adobe activation servers. Alternatively, you can also check your file "hosts" for any changes.

  Thank you

  Regalo