I bought creative cloud of surfspot.nl and I got a redemption code so I cloud go to the version of track to the version of the membership. I did all the steps that were needed, but my creative cloud is still in trail version. I have a windows computer.

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  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

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  .

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  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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  .

  If no

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  Adobe contact information - http://helpx.adobe.com/contact.html

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  I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena