I bought Creative Cloud several years and there are computers. I'm still able to upgrade my programs to a new computer?
My current computer (I use a MacBook Pro v 10.9.5) has no programs installed and I don't have the original disks of the store. I am able to purchase an upgrade in these conditions, or what I have to buy new?
Thank you
It looks like you bought Creative cloud if you have discs. Creative cloud is only available by download... it's a software subscription service, no software that you would get with discs.
So to get an upgrade going to, what you have and what you are planning to upgrade to? Products of Creative Suite (licensed) are still sold (Creative Suite 6) but upgrades can be made of CS5 + and creative cloud subscription plans can be found ala plans pricing and membership creative cloud | Adobe Creative Cloud... There is a plan with an introductory discount to CS in CC
Tags: Adobe
Similar Questions
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I already pay for my creative cloud through license and there is no way to find the serial number
I already pay for my creative cloud through license and there is no way to find the serial number. I have in my account adobe my order number and everything. When I open creative cloud and install the 2 app photo and the Lr, ask me to pay again.
Who knows something?
Cloud programs are not serial numbers
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do this with the same results
Please follow the steps below.
- Follow the Solution 1 and 2 of error: "unable to install". Creative Office Cloud
- Install Creative Cloud Desktop Application using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Hope this will help you.
Kind regards
Hervé Khare
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My subscription to the cloud was missing, but I'm still able to transfer the software to a new computer?
The creative cloud FAQ page at this address: http://www.adobe.com/products/creativecloud/faq.html
Please see: what happens to my benefits if I decide to stop my subscription? as well as other issues:
If you cancel your subscription, you will continue to have access to benefits free creative cloud, and if you have saved your work on your computer, you will continue to have access to these files on your own device. You will no longer have access to creative cloud desktop applications or most of the services which are components of a creative cloud membership and your authorized cloud storage will be reduced to 2 GB.
When you subscribe:
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
You can download the creative application of Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
Guinot
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I bought a used computer windows 7 and there are 3 profiles of users, who have admin status. I was able to penetrate by a guest profile, but I can't remove a user profile admin, to remove all the programs or make me an admin because I do not have the passwords. Any suggestion would be appreciated. I have no discs either.
Sunday, August 31, 2014 20:12:04 + 0000, RachelJanczylik wrote:
I bought a used computer windows 7 and there are 3 profiles of users, who have admin status. I was able to penetrate by a guest profile, but I can't remove a user profile admin, to remove all the programs or make me an admin because I do not have the passwords. Any suggestion would be appreciated. I have no discs either.
If I bought a used computer, no matter who previously owned the
first thing I could do with it would be to reinstall the operating
system itself. You don't know how the computer has been maintained,
which has been improperly installed, what's missing, what virus and
There may be spyware, etc. I would not live with someone
other errors and problems, possibility of kiddy p0rn, etc. and I
would not recommend anyone else to do.Your choice of course, but in my opinion, you're playing with fire if you
do not reinstall Windows properly. -
How can I cancel my creative cloud Adobe, InDesign monthly subscription as there is no option to do so via any given phone number & my sign. Please advise as soon as possible, thank you.
Hello
There is no active subscriptions under the ID you used for the post of the forum.
If please, sign out of your Adobe account and sign in using the Adobe ID and E-mail associated with the subscription address. You will then be able to cancel your online subscription - cancel your creative cloud membership
Thank you
Bev
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Creative cloud - bar menus and palette are the tiny fonts.
I just downloaded creative cloud on my lenovo Yoga Pro 2. The size of my bar menus and Palette are the tiny fonts. However, the MenuBar of Lightroom and palette are in an easy to read normal size fonts. Can someone tell me how to change just Photoshop?
Because now the solution seems to use 200% scale setting in Edit > Preferences > experimental features.
There is also a setting to edit > Preferences > Interface > UI font size that expands some of the fonts, although not the menu bar.
After changing a setting, you must restart photoshop to see the changes.
(File > Exit)
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My brother-in-law works for Adobe and it bought creative cloud for me and he sent me the redemption code to download. I live in the Japan and its telling me that it was bought in a different region. What should I do to redeem here. I tried to change my region in the United States and I don't think it works.
Hi Trey,
You may need to create an Adobe ID to use the code, for more information, please visit this link: redemption code help
Once you have created a new account with the region of the United States, please follow this link to redeem your code: https://redeem.licenses.adobe.com/getserial
Kind regards
Rahul -
Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.
White screen
https://forums.Adobe.com/thread/1249756
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
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I bought Lightroom 3 several years ago and have updated regularly thanks to version 5. My new MacBook Pro has no dvd player. How to make LR on my computer under my current license? I don't want to use the cloud for this subscription.
Hi dw,
You can download Lightroom 5 from the link below:
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I bought the copy of the creative cloud 5 years ago hard drive and installed it on my old computer. When I got a new computer I saved my applications on an external drive, and then when I tried to put them on my new computer none of them would start. What can I do to fix this?
Adobe applications cannot be copied from one machine to the other, they must be installed using installation files. Remove everything you put on the machine and use the CC cleanup tool after that. Acquire the installer to the desktop application, then get the applications through which.
Adobe Creative Suite cleanup tool
helps resolve installation for CS3 thru CS6 and creative cloud problems
http://www.Adobe.com/support/contact/cscleanertool.html
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?
No need to empty the trash after moving from opm.db to the trash.
Well, follow the procedure below:
Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.
Follow the previous steps again, but this time rename OOBE folder OOBE-old.
Then launch creative cloud app and check.
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I bought creative cloud for my class for Flash CS6 not knowing there is a difference and now I need to Flash CS6 how do I change?
Check the option 'Download previous Versions':
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
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I installed and bought and bought creative cloud I opened it and there just the loading sign and it will be like this forever!
App does not open and crashes on the spinning wheel of progress
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When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud
Is there a message you get when you launch Photoshop? Please tell us which version OS are you using, try: https://helpx.adobe.com/photoshop/kb/photoshop-crash-with-faulty-module-photoshop-exe.html
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