I bought my Gateway laptop that incorporates a webcam, and it will not work, did not work as I had. How can I solve this problem?

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• An application that I paid for is just to allow me to use it as a trial and it will not download the trial version, how can I solve this problem?

  I signed up for the package monthly Illustrator adobe, when I installed cc and checked the Illustrator to adobe apps was available as a free trial and not the app that I pay for. So I tried to download it as a free trial and there is no progress, for 15 minutes, my internet connection works perfectly with all other programs and it downloaded 0% of the application. I don't know how to fix this problem, any suggestions or advice?

  Hi Ashlynn,

  I checked your account and your IllustratorCC subscription is active.

  Please see the below help document to correct the error of the trial:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• I have a laptop HP Pavillion DV7 and my internal MIC does not work... How can I solve this problem?

  I tried to understand why my internal microphone does not work for me.

  Hello

  What operating system do you use?

  Did you of recent changes made to your PC before that?

  Often, sometimes with a question like that, there is a problem with the driver. If you recently updated your PC, that might be the problem.

• When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud

  When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud

  Is there a message you get when you launch Photoshop? Please tell us which version OS are you using, try: https://helpx.adobe.com/photoshop/kb/photoshop-crash-with-faulty-module-photoshop-exe.html

• I have Toshiba laptop running Windows XP Professional edition. I have a vertical line on screen ranging from very high to very low. It's about an inch from the right side of the screen. How can I solve this problem?

  I have Toshiba laptop running Windows XP Professional edition. I have a vertical line on screen ranging from very high to very low. It's about an inch from the right side of the screen. How can I solve this problem?

  Sorry to hear that, but the screen is bad and must be replaced!

  Good luck! Please rate me upward if you find my post helpful. Thank you!

• I am trying to install an update to iCloud on my Win 7 PC and I get an error message that there is a problem with my windows install. How can I solve this problem?

  I am trying to install an update to iCloud on my Win 7 PC and I get an error message that there is a problem with my windows install. How can I solve this problem?

  Hello grandpa_bill,

  Thank you for your participation in the communities of Support from Apple.

  If you get an error when you install an update to iCloud for Windows, try to download the latest version of download iCloud for Windows.

  For more information, see get help using iCloud for Windows.

  All the best.

• I removed the toolbars so I could see below thinking that I could easily get them back, but I can't. How can I get back them? I can't even put a new web address now. Or refresh a page. Or go to the front/back. How can I solve this problem?

  I removed the toolbars so I could see below thinking that I could easily get them back, but I can't. How can I get back them? I can't even put a new web address now. Or refresh a page. Or go to the front/back. How can I solve this problem?

  It depends on how you

  1. Choose the Mode "full screen" or
  2. unchecked toolbars

  The F11 key activates / turns off Mode full screen or not. Full screen, you have no toolbars, no tab and no bar Add on (bottom).

  • See-> http://kb.mozillazine.org/Netbooks#Full_screen

  If unchecked you your toolbars (checked = displayed; UN - check = not displayed), and then do one of the following, then click on those you want to check/uncheck:

  • Right-click in the empty space at the end of the tab bar
  • Press the ALT key or the F10, the poster Menu bar, click View > toolbars
  • Firefox > Preferences > advanced > General tabFirefox > Preferences > advanced > general tab
  • Hold down the ALT key and type the letters of the keyboard V T
  • the URL/address bar, buttons previous/next, refresh/reload buttons are located on the Navigation toolbar
  • See-> https://support.mozilla.com/en-US/kb/Back%20and%20forward%20or%20other%20toolbar%20items%20are%20missing
  • Also see-> https://support.mozilla.com/en-US/kb/how-do-i-customize-toolbars
  • Also see-> http://kb.mozillazine.org/Toolbar_customization

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• the product key is refused when I had to recharge the laptop computer on my new Microsoft Flight Simulator. a new product key is requested. How can I solve this problem.

  laptop computer laptop new product key requested please, it's how can I solve this problem, my previous computer was stubborn in my call, I tried to load my flight simulator existing Microsoft CD on my new laptop computer. the program asked a new product key and although my existing product key appears in the correct windows, insisted on a new product key. How can I solve this problem. of philburnremember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  check the zeroes and O and I (India) and l (lemon)

  We are allowed to have links in our signature? Asking for official answers.

• When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

  When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

  http://support.Microsoft.com/kb/946414

  «"Error when you download updates using Windows Update or Microsoft Update: 8000FFFF"»

  Follow the information given in the above link to solve your problem.

  See you soon. Mick Murphy - Microsoft partner

• When I try to use the Windows Update link for my XP computer I get a message indicating that the location where the Windows Update stores data has changed and it needs to be repaired. How can I solve this problem?

  When I try to use the Windows Update link for my XP computer and after using Windows Mr. Fix - It, I get a message indicating that the location where the Windows Update stores data has changed and must be repaired. How can I solve this problem?

  I'm not that computer literate and do not understand what needs to be fixed.

  This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.

  I use ESET Antivirus Node32 software.

  Hello

  1. What is the error message or an exact error code?

  2 have you made changes on the computer before this problem?

  3. you try to check the updates?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Reset Windows Update components and then try to download the updates.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756

   

  Method 2:

  File system scan tool checker and then try to press Ctrl + Alt + Delete and check.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):

  http://support.Microsoft.com/kb/310747

  Please respond with more information so that we could help you more.

• On startup, I get a notice that I have problems with RUNDLL 32. How can I solve this problem?

  On startup, I get a notice that I entered missing RUNDLL 32 how can I solve this problem?

  Hi TomNutt,

  ·         Did you do changes on the computer before the show?

  ·         What is the full error message?

  Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

• I have a sony vaio vgn - fs415m laptop and I have no sound on it. I'm missing an audio device I think. How can I solve this problem

  I have a sony vaio vgn - fs415m laptop and I have no sound on it. I'm missing an audio device I think. How can I solve this problem

  Hello Keno09,

  Thank you for your message.  We will check your audio driver.  Please follow these steps:
  1. click on 'Start' > right click on 'My computer' > select 'manage '.
  "2 click on Device Manager.
  3. in the right pane, click the (+) sign next to "Sound, Video Game..."
  4. underneath, you will find the brand/model/name of your audio card/adapter?
  5. you will need to go to the site of the manufacturer and download/install the latest driver for your audio device.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Whenever I try to download something, he said that he could not access APPDATA Error 1606. How can I solve this problem without any of my stuff getting deleted?

  Whenever I try to download something, he said that he could not access APPDATA Error 1606. How can I solve this problem without any of my stuff getting deleted?

  Hello
  1. what Internet browser do you use?
  2 are you having the same problem with other browsers also?
   
   
  Method 1: I suggest you try SFC running [System File Checker] scan on the computer that would be a system file corrupt on the computer search and replace.

  http://support.Microsoft.com/kb/929833

  Method 2: If the problem persists, you can try the steps mentioned below and check if it helps.
   
  (a) click Start.
  (b) type regedit in the Start Search and press enter.
  (c) access the site mentioned below.
  "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
  (d) then change the appdata read "% USERPROFILE%\AppData\Roaming" thing
   
  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows
  
  
  Hope this information is useful.

• My laptop does not make all files back up, how can I solve this problem?

  My laptop does not make all files back up, how can I solve this problem? Ralph

  http://www.Microsoft.com/Windows/Windows-Vista/features/backup.aspx

  Info about Vista backup.

  Vista Home versions do not complete PC Backup.

  Normally, you do a backup of files on an external hard drive or DVD.

  See you soon.

  Mick Murphy - Microsoft partner

• When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. What is the full error message do you get?

  2. are - that you be able to access or connect to the Internet via wired?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1:
  Try to run the network troubleshooters. Check if it enumerates and helps resolve the errors.
  http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

  Method 2: If the problem persists, try to follow the steps from the link.

  In the Windows wireless network connection problems:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  How can I troubleshoot network card? http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Please follow these recommended steps and post if you still experience the problem.